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Informix Error -14504: CSS: unsupported CSM version <version-number> in <csm-name> </csm-name></version-number>

Cause and resolution

CSS: unsupported CSM version <version-number> in <csm-name> </csm-name></version-number>

Communication Support Services does not support the version of the Communications Support Module interface that a given Communications Support Module uses.

Make sure the database server or client application support the CSM interface version in question.

If the problem persists, contact IBM Informix Technical Support or the CSM vendor and have the following information available: the version of the database server or the client SDK.

Oninit® Troubleshooting Guidance

Reasons / Common Causes

-14504 fires when Communication Support Services (CSS) doesn't support the interface version that a Communications Support Module (CSM) uses — per the official guidance.

  1. A CSM built against a CSM interface version the database server or client application doesn't support, per the official guidance — the direct, only cause.
Solutions / Resolution
  1. Confirm the database server or client application supports the CSM interface version in question, per the official guidance.
  2. If the problem persists, contact IBM Informix Technical Support or the CSM vendor, per the official guidance, with the database server's or client SDK's version available.
Examples
N/A

No specific triggering statement is documented beyond a CSM interface-version mismatch.

Diagnostic Checks
  1. Check the CSM's required interface version against the database server's/client SDK's supported versions.
Related Errors / Related Topics

No closely related error codes are cross-referenced for -14504 in this set yet.

A CSM's interface version isn't supported by CSS — confirm the database server or client application supports that CSM interface version.