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Informix Error -21402: brand: Location is incorrect for file.

Cause and resolution

brand: Location is incorrect for file.

If this internal error recurs, note all circumstances and contact IBM Informix Technical Support.

Oninit® Troubleshooting Guidance

Reasons / Common Causes

-21402 is an internal branding-process error — per the official guidance, no user-actionable cause is documented beyond an incorrect file location.

  1. An incorrect internal file location during branding, per the official guidance — no further user-actionable detail is given.
Solutions / Resolution
  1. If this internal error recurs, note all circumstances and contact IBM Informix Technical Support, per the official guidance.
Examples
N/A

No specific triggering statement is documented — this is reported as an internal error.

Diagnostic Checks
  1. Record the full sequence of events, and escalate to IBM Informix Technical Support if the error recurs.
Related Errors / Related Topics

No closely related error codes are cross-referenced for -21402 in this set yet.

The branding process found a file at an incorrect location — this is an internal error; contact IBM Informix Technical Support if it recurs.