Informix Error -21403: brand: file already branded.
Cause and resolution
brand: file already branded.
For some products, installation cannot be restarted unless you reload files from the media. Reload files from the media before you run the installation script.
Oninit® Troubleshooting Guidance
Reasons / Common Causes
-21403 fires when installation is restarted on a file that's already been branded (had a serial number/key applied) — per the official guidance, some products can't restart installation without reloading files from media first.
- Restarting installation on a product whose files were already branded, without reloading from media first, per the official guidance — the direct, only cause.
Solutions / Resolution
- Reload files from the media before running the installation script again, per the official guidance.
Examples
N/A
No specific triggering statement is documented beyond restarting installation without reloading media.
Diagnostic Checks
- Check whether the installation files were already branded in a prior run, and reload from media before restarting.
Related Errors / Related Topics
- -21400 — "brand: Invalid serial number and/or key." A related branding error, on invalid serial/key data rather than re-branding an already-branded file.
A file was already branded and installation was restarted without reloading it — reload files from media first.