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Informix Error -14500: CSS: error <csm-error-number> </csm-error-number>

Cause and resolution

CSS: error <csm-error-number> </csm-error-number>

Communication Support Services internal error.

Contact IBM Informix Technical Support or the CSM vendor and have the following information available: CSS configuration files and sqlhosts information for both the client and the database server.

Oninit® Troubleshooting Guidance

Reasons / Common Causes

-14500 fires when Communication Support Services (CSS) hits an internal error while working with a Communications Support Module (CSM) — per the official guidance.

  1. A CSS internal error, per the official guidance — no further user-actionable detail is given.
Solutions / Resolution
  1. Contact IBM Informix Technical Support or the CSM vendor, per the official guidance, with the CSS configuration files and sqlhosts information for both the client and the database server available.
Examples
N/A

No specific triggering statement is documented — this is reported as an internal error.

Diagnostic Checks
  1. Gather the CSS configuration files and sqlhosts information for both sides of the connection before escalating.
Related Errors / Related Topics
  • -14506 — "CSS: CSM : unexpected return code " A related CSM error, about an unusual completion status from a CSM rather than a general CSS internal error.

A CSS internal error occurred while working with a CSM — gather the CSS configuration and sqlhosts details and contact IBM Informix Technical Support or the CSM vendor.