Informix Error -21413: Cannot open file; system error number.
Cause and resolution
Cannot open file; system error number.
The file might not have been transferred correctly from media. Reload the product from the media and reinstall. If the error recurs, note all circumstances and contact IBM Informix Technical Support.
Oninit® Troubleshooting Guidance
Reasons / Common Causes
-21413 fires when the installation program can't open a file it expects, reporting the underlying operating-system error number — per the official guidance, likely because the file wasn't transferred correctly from installation media.
- The file not having transferred correctly from the installation media, per the official guidance — the direct, only cause.
Solutions / Resolution
- Reload the product from the media and reinstall, per the official guidance.
- If the error recurs, note all circumstances (including the reported system error number) and contact IBM Informix Technical Support, per the official guidance.
Examples
N/A
No specific triggering statement is documented beyond a missing/untransferred file.
Diagnostic Checks
- Note the reported operating-system error number, confirm the expected file exists, and reload from media if it doesn't.
Related Errors / Related Topics
- -21401 — "brand: Cannot open file -- file probably not in current directory." The same class of file-open error, specific to the branding step.
- -21406 — "program: Cannot open file." The same class of file-open error, in the general installation-program context.
The installation program couldn't open an expected file, reporting an OS error number — reload the product from media and reinstall.