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Informix Error -43231: An unexpected error occurred: <value-1> <value-2>. </value-2></value-1>

Cause and resolution

An unexpected error occurred: <value-1> <value-2>. </value-2></value-1>

Several possible causes exist for this error, including operating-system failures, version incompatibilities, and software errors.

Verify that the versions of the database server, ON-Bar, and the storage manager are compatible. For a list of compatible versions, refer to the IBM Informix Backup and Restore Guide, release notes, machine notes, or storage manager documentation.

If the versions are compatible, try to stop the backup and restore process or processes and restart them.

If the error persists, note all circumstances, save a copy of the ON-Bar and database server message logs, and contact IBM Informix Technical Support.

Oninit® Troubleshooting Guidance

Reasons / Common Causes

-43231 fires on an unexpected ON-Bar error — per the official guidance, several possible causes exist, including operating-system failures, version incompatibilities, and software errors.

  1. An operating-system failure, per the official guidance — one named possible cause.
  2. A version incompatibility between the database server, ON-Bar, and the storage manager, per the official guidance — another named possible cause.
  3. A software error, per the official guidance — the third named possible cause.
Solutions / Resolution
  1. Verify the database server, ON-Bar, and storage manager versions are compatible, per the official guidance, checking the IBM Informix Backup and Restore Guide, release notes, machine notes, or storage manager documentation.
  2. If versions are compatible, stop and restart the backup/restore process(es), per the official guidance.
  3. If the error persists, save the ON-Bar and database server message logs and contact IBM Informix Technical Support, per the official guidance.
Examples
N/A

No specific triggering statement is documented beyond an unexpected error; value-1/ value-2 identify the specific condition.

Diagnostic Checks
  1. Check version compatibility across the server, ON-Bar, and storage manager, restart the backup/restore process(es) if compatible, and escalate with saved logs if the error persists.
Related Errors / Related Topics

No closely related error codes are cross-referenced for -43231 in this set yet.

An unexpected ON-Bar error occurred — check version compatibility, restart the process, and escalate with logs if it persists.