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Informix Error -5030: CSM: crypto library error: <text>. </text>

Cause and resolution

CSM: crypto library error: <text>. </text>

A CSM (Communications Support Module), in the database server or in the client, received an error indication from its cryptographic service provider (or crypto library). This error can occur only during use of a CSM and normally represents an internal processing error, but an undetected protocol error could cause this error as well. Additional text, crypto-library return codes, or both might follow the error message.

If this error occurs during context setup (that is, at connection time), the connection establishment fails. If this error occurs after establishment of the connection, the connection is dropped.

Contact IBM Informix Technical Support or the CSM vendor and have the following information available: CSS configuration files and sqlhosts information for both the client and the database server.

Oninit® Troubleshooting Guidance

Reasons / Common Causes

-5030 fires when a CSM (Communications Support Module) receives an error indication from its cryptographic service provider (crypto library) — per the official guidance, this normally represents an internal processing error, but an undetected protocol error could also cause it. Additional text or crypto-library return codes may follow the error message.

  1. An internal crypto-library fault, per the official guidance — the general cause.
  2. An undetected protocol error, per the official guidance — a possible, named alternate cause.
Solutions / Resolution
  1. Contact IBM Informix Technical Support or the CSM vendor, per the official guidance, with the CSS configuration files and sqlhosts information for both sides available. Per the official guidance, if this occurs during context setup, the connection fails; if after establishment, the connection is dropped.
Examples
N/A

No specific triggering statement is documented — read the embedded text/crypto-library return code for the specific cause.

Diagnostic Checks
  1. Read the embedded error text and any crypto-library return code, and record the circumstances for escalation to IBM Informix Technical Support or the CSM vendor.
Related Errors / Related Topics
  • -5010 — "CSM: internal processing error." The equivalent internal-fault condition, for CSM processing generally rather than the crypto library specifically.

A CSM's crypto library reported an error — read the embedded text, and contact IBM Informix Technical Support or the CSM vendor.