Informix Error -768: Internal error in routine routine-name.

Reasons / Common Causes

-768 is flagged by the official text as a generic internal error, naming the specific internal server routine (not a user's SPL routine) where the condition occurred, with no documented application-level trigger.

1. A genuine internal engine condition in the named internal routine, per the official guidance's framing, with no documented application-level cause.
2. An unusual statement, data condition, or sequence of operations that exercises an uncommon code path in that internal routine — plausible in general terms, though the official text doesn't name specifics.

Solutions / Resolution

1. If this recurs, note all circumstances and contact IBM Informix Technical Support, per the official guidance — there is no documented general application-level fix.
2. Capture the specific routine-name reported, since that identifies which internal server component was involved, useful information for IBM/HCL support to triage.
3. Capture the exact statement/operation in progress at the time of the failure, for escalation.

Examples

Capturing circumstances for escalation

-- Record the specific internal routine-name reported, the exact statement
-- in progress, and any recent unusual data/operations, for escalation.

Diagnostic Checks

1. Capture the specific routine-name named in the error message.
2. Capture the exact statement/operation in progress for escalation.

Related Errors / Related Topics

No closely related error codes are cross-referenced for -768 in this set yet.

A generic internal-engine error naming a specific internal routine — capture that name along with the exact statement in progress for escalation to IBM Informix Technical Support.