Re: Ontape not starting - IDS9.4TC4 on Win2K

Simon Gosney wrote: > Art, Guy > > Thanks for the input. Below are relevant onconfig / environment > settings: > These settings don't look too controversial.. Can you check your command line environment to make sure the variable SQLIDEBUG is not set? If this was set (presumably by tech support) at some point it can cause this version of ontape to behave like that (bug 170804). Once that is ruled out and if E:\\IFMXDATA\\ARTIION.BKP is a valid file perhaps we could establish whether ontape.exe executes at all or whether it something prevents it from executing (like a mistaken quarantine from an anti-virus program for example). Suppose you deliberately unset INFORMIXSERVER in your environment - does ontape print an error message to the command line? If it doesn't then I would say check system and anti-virus logs. If it does print an error message then it implies there is a bug and there is additional troubleshooting that can be done to see how far ontape gets through its initialization process before dying. For example selectively unsetting INFORMIXDIR and ONCONFIG to see if sensible error messages are printed. Regards Guy > INFORMIXDIR=d:\\informix > INFORMIXSERVER=ol_artiion> Path=d:\\informix\\bin;C:\\WINNT\\system32;C:\\WINNT;C:\\WINNT\\System32\\Wbem;d:\\informix\\bin;C:\\Program > Files\\Symantec\\pcAnywhere\\;C:\\PROGRA~1\\COMMON~1\\CA\\SCANEN~1;C:\\PROGRA~1\\CA\\ETRUST~1 > ONCONFIG=ONCONFIG.ol_artiion> > TAPEDEV E:\\IFMXDATA\\ARTIION.BKP # Tape device path > TAPEBLK 16 # Tape block size (Kbytes) > TAPESIZE 40000000 # Maximum amount of data to put on tape (Kbytes)> > I don't think it's an onconfig issue as ontape works fine when the > backup is launched via a batch file as an ARCServe pre-job. However... > if you run the batch file from the command prompt ontape doesn't > execute! Will try the proctoken util, onregcheck didn't seem to show > anything strange :-( > > thanks! > > Simon >