Re: Application Development

This message is extremely relevant to an issue I am involved in at this time. > Hello > > > My company is planning to contract the development of a major > application. I would appreciate receiving e-mail from software > contractors with regards to the following issues concerning custom > applications: > > 1. What is a reasonable warrenty period for the delivered > application? > > 2. If major bugs are encountered after the warrenty period, who > typically pays? The contractor or client? > > 3. What is a good method for "signing off" the completion of the > package. What are the major points of agreement and > obligations the vendor and the client must agree to? > > 4. What percentage of the total package cost is a reasonable price to > > pay for extended warrenty? > > 5. What other critical points if any should we be examining? > > 6. Are there any good references on this subject? > > Thanks > > Jim Collier > Winnipeg, Manitoba > Canada > > My major piece of advice is that the client should ensure that the developer provide them with a well-documented schema of the database. Recently I have been training personnel from VARs, consultants, and clients. They all have a different interpretation of what database documentation the developer should provide. The developers do not want to provide any database documentation as they say that it would encourage the client to alter data through SQL, abd the clients want the documentation as they want to write their own queries and reports. I would like to see this issue discussed more fully through this group so that we can arrive at a documented standard provision. Malcolm Weallans Online Database Consultancy Phone 01628-72154 Fax 01628-37463 CIX - onlinedbc