Re: Passport Advantage customer site

Posted in 2004

Topics: Installation, Setup & Upgrades, Security, Permissions & Auditing

Christopher — 15 Jan 2004 13:38:52 -0800 — source: Usenet: comp.databases.informix

Ronald Cole <ronald@forte-intl.com> wrote... > When they "upgraded" their system, the whole "password" dance was sent > out in three emails... and you really did need all three to get access > back again. What if you did not get all three e-mails? This is the situation I find myself in, one I cannot, unfortunately, seem to remedy. Sincerely, Christopher Coleman Database Analyst Pharmacy Division Mediware Information Systems, Inc. tel: 913/307-1073

↪ replying to Christopher

Ronald Cole — Fri, 16 Jan 2004 18:24:58 -0800 — source: Usenet: comp.databases.informix

christopher.coleman@mediware.com (Christopher) writes: > Ronald Cole <ronald@forte-intl.com> wrote... >> When they "upgraded" their system, the whole "password" dance was sent >> out in three emails... and you really did need all three to get access >> back again. > > What if you did not get all three e-mails? This is the situation I > find myself in, one I cannot, unfortunately, seem to remedy. I'd assume that a call to PA Customer Support would get you going again. -- Forte International, P.O. Box 1412, Ridgecrest, CA 93556-1412 Ronald Cole <ronald@forte-intl.com> Phone: (760) 499-9142 President, CEO Fax: (760) 499-9152 My GPG fingerprint: C3AF 4BE9 BEA6 F1C2 B084 4A88 8851 E6C8 69E3 B00B

↪ replying to Ronald Cole

Neil Truby — Sat, 17 Jan 2004 09:07:57 -0000 — source: Usenet: comp.databases.informix

"Ronald Cole" <ronald@forte-intl.com> wrote in message news:m3brp3uxad.fsf@yakisoba.forte-intl.com... > christopher.coleman@mediware.com (Christopher) writes: > > Ronald Cole <ronald@forte-intl.com> wrote... > >> When they "upgraded" their system, the whole "password" dance was sent > >> out in three emails... and you really did need all three to get access > >> back again. > > > > What if you did not get all three e-mails? This is the situation I > > find myself in, one I cannot, unfortunately, seem to remedy. > > I'd assume that a call to PA Customer Support would get you going again. I realise that Chris Coleman is in the US but ... Interestingly, you can't call PA Customer Support in EMEA. I've been told that the reason for this is that they lack multi-language capability, so it's better if no-one can call.