Re: Disatisfied customers

You can search the news archive/this mailing list at the following URL: http://www.iiug.org/members/cdi_archive/search.html I just did a search on marketing and it came up with some of the messages you need to gather. >>>>> "Jack" == Jack Parker <jparker@informix.com> writes: Jack> Over the past couple of days there were a couple of posts Jack> complaining about Informix maintenance contract snafus. It Jack> not being my role within the company to watch the group I Jack> ignored them until I spoke earlier today with someone else Jack> in the food chain and mentioned them - turns out that this Jack> person would like to know more about how we can help fix the Jack> problem. I foolishly offered to go out and get the notes Jack> only to discover that my news access is so out of date that Jack> they have yet to be posted there. In that alternate reality Jack> we are still talking about Sam Leffler. Would the poor Jack> unfortunates who posted said notes please send me a copy, Jack> perhaps it's too late to help you specifically (although one Jack> never knows) but perhaps Informix can learn something from Jack> our mistakes - especially if the right people get a chance Jack> to see said mistakes. Jack> cheers j. -- Thomas Tatum thomas@rtp.koz.com 919-489-5662 x32 919-602-6521