Re: IDS 11.5xC7

"PeterP" <peterpain@gmail.com> wrote in message news:e3e30840-0773-44bf-ab06-93b7e457eb6f@u26g2000yqu.googlegroups.com... On Jun 6, 1:32 am, Neil Truby <neil.tr...@ardenta.com> wrote: > On Jun 4, 7:56 pm, Bartlomiej Lidke <ohggu...@rcs.cy.rot13.invalid> > wrote: > > > Neil Truby <neil.tr...@ardenta.com> wrote: > > > But it doesn't actually seem to be available, certainly not on my > > > customers' Passport Advantage sites, nor on the IBM trial downloads > > > site, >> It's probably just the renaming, so try search again or contact PPA and make sure it's a CRIT SIT (as it affects all IBM Informix customers). But for your interest... I've had the same problem before, you dont say which region your PPA accounts are in as last time I checked there seems to be a different PPA software server for each region or so I was told. Maybe try an account in another region? The problems and answers I got before: Someone just forgot to upload the version you wanted to your server (it was available to US customers just not in Singapore). There is not enough space on the server to upload the file. IBM internal blue dollars all have managers in charge of them and nobody wants to spend anything for risk of losing their bonus (e.g. for a bigger disk). So you don't get the software because someone needs to work out what to delete in order to upload a new product (I am not >> joking). Well, I've since had several (maybe 3) emails from IBM US stating that Ultimate Edition is now available to me under Passport Advantage (PPA). Unfortunately (this is a common headache, not applicable just to media release) these automated emails do not identify which Customer account they apply to, and as I have 19 customers assocaited with my IBM ID, I have no idea which they are. I've just looked at PPA for another 3 customers, including Ardenta's own site, and Ultimate remains unavailable for any of them. Thanks though to John at IBM UK who pointed out that it's available at Fix Central.