IDS 7.30.UC10 crashing on AIX

Please help: Customer has 7.30.UC10 on AIX 4.3.3. It has been running very smoothly for a long time until this week when Holiday Sales picked up. now it crashes a few times a day. Any advice on this would be appreciated. Thanks! This is the error message they are getting: IDS 7.30.UC10 ------------------------------------------------------------------------ ------------------------------- AIX longfraz 3 4 000C104D4C00 ------------------------------------------------------------------------ ------------------------------- 22:08:13 (3) parameter error 22:08:13 Assert Failed: unxdmnbe.c, line 604, thread 9, errno=0,buffer inserti on failed. 22:08:13 Informix Dynamic Server Version 7.30.UC10 22:08:13 Who: Session(3, root@, 0, 0) Thread(9, ipcstrpoll, 0, 3) File: called by ASF mt_affail Line: 0 22:08:19 See Also: /usr/ep2log/af.9c89c, shmem.9c89c.0 22:09:32 unxdmnbe.c, line 604, thread 9, errno=0, buffer insertion failed. 22:09:33 PANIC: Attempting to bring system down Here is the ONCONFIG: # Root Dbspace Configuration ROOTNAME rootdbs # Root dbspace name ROOTPATH /dev/rrootdbs # Path for device containing rootdbspace ROOTOFFSET 0 # Offset of root dbspace into device (Kbytes) ROOTSIZE 512000 # Size of root dbspace (Kbytes) # Disk Mirroring Configuration Parameters MIRROR 0 # Mirroring flag (Yes = 1, No = 0) MIRRORPATH # Path for device containing mirroredroot MIRROROFFSET 0 # Offset into mirrored device (Kbytes) # Physical Log Configuration PHYSDBS rootdbs # Location (dbspace) of physical log PHYSFILE 16000 # Physical log file size (Kbytes) # Logical Log Configuration LOGFILES 6 # Number of logical log files LOGSIZE 2000 # Logical log size (Kbytes) # Diagnostics MSGPATH /usr/informix/online.log # System message log file path CONSOLE /dev/console # System console message path ALARMPROGRAM /usr/informix/etc/log_full.sh # Alarm program pathSYSALARMPROGRAM /usr/informix/etc/evidence.sh # System Alarm program path TBLSPACE_STATS 1 # System Archive Tape Device TAPEDEV /dev/null # Tape device path TAPEBLK 16 # Tape block size (Kbytes) TAPESIZE 10240 # Maximum amount of data to put on tape (Kbytes) # Log Archive Tape Device LTAPEDEV /dev/null # Log tape device path LTAPEBLK 16 # Log tape block size (Kbytes) LTAPESIZE 10240 # Max amount of data to put on log tape (Kbytes) # Optical STAGEBLOB # Informix Dynamic Server/Optical staging area # System Configuration SERVERNUM 1 # Unique id corresponding to a DynamicServer instance DBSERVERNAME ep2_ipc # Name of default database server DBSERVERALIASES # List of alternate dbservernames NETTYPE ipcstr,3,200,CPU # 2,400 Configure poll thread(s) fornettype DEADLOCK_TIMEOUT 60 # Max time to wait of lock indistributed env. RESIDENT 0 # Forced residency flag (Yes = 1, No = 0) MULTIPROCESSOR 1 # 0 for single-processor, 1 formulti-processor NUMCPUVPS 3 # Number of user (cpu) vps SINGLE_CPU_VP 0 # If non-zero, limit number of cpu vpsto one NOAGE 0 # Process aging AFF_SPROC 0 # Affinity start processor AFF_NPROCS 0 # Affinity number of processors # Shared Memory Parameters LOCKS 15000 # Maximum number of locks BUFFERS 128000 # Maximum number of shared buffers NUMAIOVPS # Number of IO vps PHYSBUFF 64 # Physical log buffer size (Kbytes) LOGBUFF 64 # Logical log buffer size (Kbytes)LOGSMAX 6 # Maximum number of logical log files CLEANERS 3 # Number of buffer cleaner processes SHMBASE 0x30000000 # Shared memory base address SHMVIRTSIZE 200000 # initial virtual shared memorysegment size SHMADD 32768 # Size of new shared memory segments (Kbytes) SHMTOTAL 0 # Total shared memory (Kbytes). 0=>unlimited CKPTINTVL 300 # Check point interval (in sec) LRUS 8 # Number of LRU queues LRU_MAX_DIRTY 2 # LRU percent dirty begin cleaninglimit LRU_MIN_DIRTY 1 # LRU percent dirty end cleaning limit LTXHWM 50 # Long transaction high water markpercentage LTXEHWM 60 # Long transaction high water mark (exclusive) TXTIMEOUT 0x12c # Transaction timeout (in sec) STACKSIZE 32 # Stack size (Kbytes) # System Page Size # BUFFSIZE - Dynamic Server no longer supports this configuration parameter. # To determine the page size used by Dynamic Server on your platform # see the last line of output from the command, 'onstat -b'. # Recovery Variables # OFF_RECVRY_THREADS: # Number of parallel worker threads during fast recovery or an offline restore. # ON_RECVRY_THREADS: # Number of parallel worker threads during an online restore. OFF_RECVRY_THREADS 10 # Default number of offline workerthreads ON_RECVRY_THREADS 1 # Default number of online workerthreads # Data Replication Variables # DRAUTO: 0 manual, 1 retain type, 2 reverse type DRAUTO 0 # DR automatic switchover DRINTERVAL 30 # DR max time between DR buffer flushes (in sec) DRTIMEOUT 30 # DR network timeout (in sec) DRLOSTFOUND /usr/informix/etc/dr.lostfound # DR lost+found filepath # CDR Variables CDR_LOGBUFFERS 2048 # size of log reading buffer pool (Kbytes) CDR_EVALTHREADS 1,2 # evaluator threads (per-cpu-vp,additional) CDR_DSLOCKWAIT 5 # DS lockwait timeout (seconds) CDR_QUEUEMEM 4096 # Maximum amount of memory for any CDR queue (Kbytes) # Backup/Restore variables BAR_ACT_LOG /tmp/bar_act.log BAR_MAX_BACKUP 0 BAR_RETRY 1 BAR_NB_XPORT_COUNT 10 BAR_XFER_BUF_SIZE 31 # Informix Storage Manager variables ISM_DATA_POOL ISMData # If the data pool name is changed, be sure to # update $INFORMIXDIR/bin/onbar. Change to # ism_catalog -create_bootstrap -pool <new name> ISM_LOG_POOL ISMLogs # Read Ahead Variables RA_PAGES 200 # Number of pages to attempt to readahead RA_THRESHOLD 100 # Number of pages left before nextgroup # DBSPACETEMP: # Dynamic Server equivalent of DBTEMP for SE. This is t

Definitely one for Tech Support. You *do* have support, don;t you ....? "Carlie" <cubbie582000@yahoo.com> wrote in message news:f317d802.0312171603.6c5f00c8@posting.google.com... > Please help: > > Customer has 7.30.UC10 on AIX 4.3.3. It has been running very smoothly > for > a long time until this week when Holiday Sales picked up. now it > crashes > a few times a day. Any advice on this would be appreciated. Thanks! > > This is the error message they are getting: >

Thanks for the response Neil. Unfortunately this customer does not have support. :( Plus I think 7.30 reached end of support with IBM in March. They know they need to upgrade, but need to get around this problem. "Neil Truby" <neil.truby@ardenta.com> wrote in message news:<brrs2t$6shbd$1@ID-162943.news.uni-berlin.de>... > Definitely one for Tech Support. > You *do* have support, don;t you ....? > > "Carlie" <cubbie582000@yahoo.com> wrote in message > news:f317d802.0312171603.6c5f00c8@posting.google.com... > > Please help: > > > > Customer has 7.30.UC10 on AIX 4.3.3. It has been running very smoothly > > for > > a long time until this week when Holiday Sales picked up. now it > > crashes > > a few times a day. Any advice on this would be appreciated. Thanks! > > > > This is the error message they are getting: > >

This customer is poorly advised then, Carlie. To reinstate support when needed costs about tgree times the original year's saving. I'm not sure you'll find much sympathy or help on here. "Carlie" <cubbie582000@yahoo.com> wrote in message news:f317d802.0312180806.57ed874@posting.google.com... > Thanks for the response Neil. > > Unfortunately this customer does not have support. :( > Plus I think 7.30 reached end of support with IBM in March. > > They know they need to upgrade, but need to get around this problem. > > > "Neil Truby" <neil.truby@ardenta.com> wrote in message news:<brrs2t$6shbd$1@ID-162943.news.uni-berlin.de>... > > Definitely one for Tech Support. > > You *do* have support, don;t you ....? > > > > "Carlie" <cubbie582000@yahoo.com> wrote in message > > news:f317d802.0312171603.6c5f00c8@posting.google.com... > > > Please help: > > > > > > Customer has 7.30.UC10 on AIX 4.3.3. It has been running very smoothly > > > for > > > a long time until this week when Holiday Sales picked up. now it > > > crashes > > > a few times a day. Any advice on this would be appreciated. Thanks! > > > > > > This is the error message they are getting: > > >