Re: TechInfo Centre as was
:( Andy Kent wrote: > The irony is that the motive for making Informix less and less > attractive and harder and harder to support is to try and get everyone > onto DB2 ... > > Goal, own. > Fire, friendly. > Sinking ship, rats > > etc. > > Andy > > > "David E. Grove" <david_grove@correct.state.ak.us> wrote in message news:<100ea7tf44ad334@corp.supernews.com>... > >>We, too, have decided to move to O >> >>David Grove >> >> >>"Hamilton, Jerry" <hamiltoj@fleishman.com> wrote in message >>news:bu74rq$la6$1@terabinaries.xmission.com... >> >>>>so we should investigate the possiblity of moving to Orrible or Squeal >>> >>>Server. >>> >>>Bingo! Same here. And to think, at one time I bled blue... >>> >>>-----Original Message----- >>>From: christopher.coleman@mediware.com >>>[mailto:christopher.coleman@mediware.com] >>>Sent: Thursday, January 15, 2004 3:12 PM >>>To: informix-list@iiug.org >>>Subject: Re: TechInfo Centre as was >>> >>> >>>Neil Truby described a depressingly familiar scenario... >>> >>>>So it seems that everything may be changing again soon. >>> >>>We keep running into this here, too. After spending nearly a year getting >> >> a >> >>>new OEM contract, we have suddenly found that we can only get information >>>and downloads through Passport Advantage. We were also told that the site >>>technical contact would be able to set up the accounts for us. >>> >>>My name, Christopher Coleman, was submitted with the contract paperwork as >>>site technical contact, but I never received any of the information. >> >> After >> >>>calling several different people, I was told that our site primary contact >>>(who is the comptroller) would have to set me up. I dragged him away from >>>his desk to listen to the speaker phone as we went through this. Half way >>>through the process, we are told, "It says here your site technical >> >> contact >> >>>is Chris Coleman. He should have all the info." >>> >>>My cry of "That would be ME!" was probably audible at the call centre, >> >> which >> >>>is a few miles from my office. >>> >>>Unfortunately, after all the effort and a couple more weeks dealing with >>>various people, it turns out my site has two PPA contracts, one of which >> >> is >> >>>useless. This is the one to which we have access. I was actually told to >>>create a new account (which would be my thirteenth IBM login) and have the >>>site technical contact add me to the other contract. Meanwhile, the >>>comptroller and I have two different people contacting us about merging >> >> the >> >>>contracts, each insisting there is only one person who can do this for us, >>>each offering a different name. >>> >>>Andy Kent made a snarky remark: >>> >>>>How many more lose-lose situations do you think IBM can conspire to >>>>invent to drive its remaining customers away? >>> >>>Unfortunately, there is a lot of truth to it. My company's comptroller, >> >> who >> >>>has far more influence than a lowly database analyst, has decided that IBM >>>is too hard to work with, so we should investigate the possiblity of >> >> moving >> >>>to Orrible or Squeal Server. >>> >>>Sincerely, >>> >>>Christopher Coleman >>> >>>Database Analyst >>>Pharmacy Division >>>Mediware Information Systems, Inc. >>>tel: 913/307-1073 >>>sending to informix-list > > -- Atte, Jesus Antonio Santos Giraldo ----------------------------------- jeansagi@myrealbox.com jeansagi@netscape.net sending to informix-list