Job posting - Product Development Manager
Job Title: GS Product Development Manager Job Summary: Manage the SMILE Product Development and IT Infrastructure teams, to build and maintain the Financial systems for State of Georgia's DFCS. Manage people, projects, processes, technology, and organizational change to support existing operations and to deliver new operational functionality. Coordinate upgrades or minor changes to the read-only, historical, IDS system. Key Functions/ Basic Duties: Lead employees and teams. Promote SMI's core values and culture. Foster strong relationships, customer service, diversity, inclusiveness, collaboration, communication, and positive employee-management relations. Manage employee performance, staff development, team building, and recognition of accomplishments. Support operations. Coordinate problem resolution. Meet SMI's contractual deliverables. Optimize applications, workflows and processes. Help make our Operations and Customer Service teams more efficient. Measure and monitor operational systems to ensure they meet requirements for security, performance, availability, and functionality. Propose and make improvements to our systems. Perform regular audits of key systems areas and probable failure scenarios. Monitor compliance with, and improve, existing Product Development and IT Infrastructure processes, procedures, and policies. Administer appropriate security measures to meet business requirements and corporate goals. Coordinate and control Business Continuity processes with SMI Business Continuity Manager. Ensure all software development, testing, and maintenance of systems is performed according to business requirements and specifications. Manage changes to the configuration, schema, and source code of applications and databases by implementing controlled releases of versioned objects from source-code control systems. Ensure IT Infrastructure is managed: Manage Linux servers, including installation and patching, backup and recovery, and routine maintenance, monitoring, and integrity checks. Manage SMI-owned networks, workstations, and printers, assigned to state DFCS workers. Support DFCS IT needs, including SMILE installation. Provide courteous and professional customer service to all staff. Deliver customer satisfaction. Communicate and collaborate effectively with all team members in a remote work environment. Communicate regularly with staff on progress towards defined goals and required results, providing specific feedback and initiating corrective action when defined goals are in danger of not being met. Coordinate activities with managers and staff from other departments, e.g.: ITS. Maintain knowledge of current trends and developments in the field and apply pertinent new knowledge. Work on extended or flexible schedules when necessary or when requested by Management. Fulfill administrative duties. Additional Duties: Other duties may be assigned. Education and/ or Experience: Demonstrated experience managing product development teams and projects: 2+ years of experience as a Product Development manager. Experience in instituting new Product Development best practices and/or mentoring. Successfully managed a minimum of 1 project, which was of at least 90 days duration, and involved at least 3 or more resources. Demonstrated knowledge of IT infrastructure setup and operations best practices. 5+ years of experience as a Product Development engineer, preferred. Bachelor's degree in Computer Science or a related field, required. Language Skills: Strong English language oral and written communication skills. Computer Skills: Microsoft Office Software Source Control Systems (Subversion preferred) Unix/Linux Relational databases (Informix preferred) Web development (Genero preferred) Unix/Linux shell scripting C Location: Remote (US Eastern time zone preferred) Please reply via private message, and include résumé / CV. Thank you. ------------------------------ Mark Collins ------------------------------ #Informix