Customer Support Engineer/Mountain View, CA

If you are an Informix guru and are interested in Technical Support positions read on. Please Contact Cecil Lawson, cecil@remedy.com for further details. Job&Location ------------ Customer Support Engineer/Mountain View, CA The Technical Support Department at Remedy Corporation is currently interviewing for several opening in the area of Customer Support. The position requires good problem solving skills and excellent written and verbal communications. Other qualifications include: 1. Bachelors degree in CS, EE, Mathematics 2. 3-7 Year Experience (Support Experience a plus) 3. Extensive knowledge of Unix, DOS 4. Knowledge of OLTP ODBMS: Sybase, Oracle, Ingres, Informix 5. Knowledge of client/server networking (TCP/Novell) 6. Excellent written and VERBAL Communication Skills 7. Software development experience Primary duties for this position include: 1. Direct Customer Interaction (phone, visits, e-mail) 2. Internal Communication (Training, Presentations, feedback) 3. Development and use of Customer Support Systems 4. Continual product and technology training (attend) Remedy Corporation builds the most versatile client-server applications used in providing solutions for enterprise IS requirements. Our products feature point-and-click definition and run native on all the most popular HW, OSs, GUIs, and DBMSs. We just received LANMagazine's 1994 Product of the Year award for our help desk product. We continue to be one of the fastest growing and profitable software companies in our Industry. For more information, please call Cecil Lawson at 415.254.5326 or E-mail qualifications to cecil@remedy.com Remedy Corporation 1965 Landings Drive Mountain View, CA 94043 Remedy Corporation is an Equal Opportunity Employer.