Re:Voice Response Systems

ou wrote: > >> rjmartn@aol.com (RJMartn) writes: >> I have a 4GL application to which I have to add a voice response feature. >> This will allow callers to be able to check account balances from >> a touch tone phone. >> >> Does anyone know of a product which will help me provide this capability? >> It could run entirely on my unix box or on a separate PC interfaced to my >> application in real time. > >We are about to install a voice responce system that will run completely >offline. We will export the relevant data regularly to this system and >get flat files back that are loaded into our database. >This system is bought from another company and I am sorry I don't know >which one it is. It run's under MS DOS on a PC but is also available >to run under SCO Unix. Any deasant SCO VAR should know about what products >are available. > >Otherwise you can buy any reasant issue of Visual Basic Programmers Journal. >Lately there has been several voice responce systems advertised. As far >as I know these can connect directly to your database. >You must be aware of responce time problems and database availability >(7 x 24 databases are more difficult to administer). That's why we run >an offline system. We may go online at some later time. > >Nils.Myklebust@ccmail.telemax.no >NM-data, Dalsbergstien 7, N-0170 Oslo, Norway >My opinions are those of my company > > We have an application written in ESQL/C 7.10 and using an Voice Response Unit which will send data to ESQL/C appl..which in turn will connect to database and get the information. VRU runs on SCO UNIX. If u need more info about the VRU cntact Voicetek Corporation 19 Alpha Road Chemlsford, Massachusetts, USA 01824-4175 Ph: (508) 250-9393 Fax: (508) 250-9378