The server did not respond within 5 seconds
User running IDS 11.50FC8W3 experienced "server did not respond within 5 seconds" timeouts when running onstat command. Investigation revealed audit was enabled. Expert identified this as a known issue with auditing implementation in monitoring tools on systems with multiple CPU VPs (user had 16), causing delays in engine responses. Issue was fixed in 11.70 but unlikely backported to 11.50.
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All,
We are getting following message while running onstat command.
"The server did not respond within 5 seconds. Timing out."
We are running IDS 11.50FC8W3 on SUN OS on T5140 server.
can any one help me to resolving this issue.
Thanks in advance.
Do you have audit turned on?
Does it happen every time?
On Oct 5, 2013 10:22 AM, "ABRAR RASHID" <mabrar@i2cinc.com> wrote:
> All,
>
> We are getting following message while running onstat command.
>
> "The server did not respond within 5 seconds. Timing out."
>
> We are running IDS 11.50FC8W3 on SUN OS on T5140 server.
>
> can any one help me to resolving this issue.
>
> Thanks in advance.
>
>
>
>
*******************************************************************************
> Forum Note: Use "Reply" to post a response in the discussion forum.
>
>
--001a11c29b4408a42104e7fe5400
Yes audits are on. No this is not happened every time.
If it's possible from a business/compliance perspective, try to disable audit... the idea is just to confirm that it helps. There is a known problem that can lead to that. It was fixed/improved in some fixpack but I would have to search. I'm not sure what makes this happen more in some systems than others... Do you have a large number of CPU VPs? I would recommend opening a PMR with IBM. Tech support folks will be able to provide you with a patch or the information about the fixpack where it's solved (I suspect only on 11.7) Regards On Sat, Oct 5, 2013 at 2:30 PM, ABRAR RASHID <mabrar@i2cinc.com> wrote: > Yes audits are on. > No this is not happened every time. > > > > ******************************************************************************* > Forum Note: Use "Reply" to post a response in the discussion forum. > > -- Fernando Nunes Portugal http://informix-technology.blogspot.com My email works... but I don't check it frequently... --001a11c32e88887d7e04e800020a
We have 16 CPU VP's
I see that happen on a customer with a few more... Actually, the error is
very rare, but there is a noticeable delay when audit is turned on.
It's related to the way how the auditing of the tools (onstat, onmode etc.)
was implemented. The tool must receive an answer from the engine which
sometimes has a big delay...
https://www-304.ibm.com/support/entdocview.wss?uid=swg1IC89645
It's fixed in 11.70, but I don't think it was/will be fixed in 11.50
Regards
On Sat, Oct 5, 2013 at 4:43 PM, ABRAR RASHID <mabrar@i2cinc.com> wrote:
> We have 16 CPU VP's
>
>
>
>
*******************************************************************************
> Forum Note: Use "Reply" to post a response in the discussion forum.
>
>
--
Fernando Nunes
Portugal
http://informix-technology.blogspot.com
My email works... but I don't check it frequently...
--089e013d14caac47ae04e8022cc8