Passport Advantage withdrawal
Posted in 2005
It appears that my problems with Passport Advantage are mainly caused by the fact that the PA system is designed to assist end-users and not the distribution channel. As a support specialist I often need to get hold of copies of media in a hurry and the PA system was doing a very good job of providing this facility. I don't know what the politics are between IBM and our distributor - nor do I care. What I do care about is the image this gives to our end-users. We are fighting to keep these users as Informix users and anything which delays the efficient support of these users is more ammunition for the anti-Informix lobby. Please IBM can we have a facility whereby IBM authorised partners can get copies of software quickly. regards Malcolm sending to informix-list