Re: Informix support: Where are you?
Posted in 1992
Topics: General Discussion
In article <1992May6.204519.13671@informix.com> neilw@informix.com (Neil Williams) writes: >In article <1992May4.035303.6103@tybse1.uucp> swhite@tybse1.uucp (William C. "Spike" White) writes: >>In article <2622@abcom.ATT.COM> mdb@abcom.ATT.COM (3030 ) writes: >>>With all of the problems with INFORMIX being reported here, I was wondering >>>how ORACLE and SYBASE treat their customers. >>> >>My group is exactly in the same situation (we have to give a recommendation >>next month) and I'm following this discussion very closely. I'm interested in >>the customer satisfaction with INFORMIX, ORACLE, SYBASE and INTERBASE and with >>UNIFACE, JAM, ADS, FOCUS or ORACLE as a 4-GL front-end. > >Alright, let me do some obligatory Oracle bashing. I worked at >Oracle in support for over a year, first in the International >Division, then later in the newly formed Worldwide Support. >[my oracle bashing deleted] OK, I can't seem to cancel this post, so let me post a public apology here here for a posting which I should not have made. This is not the forum for vendor bashing and flame wars, so I apologize to Oracle and any and all who read my post. As I said in my post, my viewpoint is biased, and my information is worth what you paid for it. It is certainly in the best interest of all concerned that software and hardware vendors constantly stive to improve quality and support, and hopefully all vendors are aware of that. --Neil