Comparison shopping.....

I'm new here so please excuse me if this kind of thing has been asked before. I'm inheriting an RS6000 with AIX, SYBASE, and Remedy. SYBASE is trying to act as a backend to Remedy. The person I've assigned to the RS6000 AIX UNIX end hates AIX. After managing a digital UNIX system I don't blaim him. We're having many problems with SYBASE and Remedy as well. I think I'm stuck with Remedy for the moment. What I'm looking for is a comparison between Informix, Oracle, and SYBASE. I need the answers to all the good questions one needs to ask about any piece of a critical system: o How good/acurate is the documentation? o How is installation and maintenance? o How difficult is crash recovery? o How is service response when I call with a problem? o How is training (install, maintenance, and user level)? o How frequent are bug fixes? o How easy do the bug fixes go in? o Anything else you can think of. Obviously I want it to go in like a dream, never crash, have no bugs, the documentation is alway correct and complete .... ;-). Any help much appreciated. Thank you. ============================================================================ Chris Johnson Internet: johnson@chaos.dac.neu.edu Assistant Director, Systems BITNET: johnson@nuhub Division of Academic Computing Voice: 617.373.3300 Northeastern University, 39RI FAX: 617.373.8600 360 Huntington, Ave. Boston, MA., U.S.A. 02115 ============================================================================