Re: Informix support: Where are you?

In article <1992Apr13.041518.2698@luga.latrobe.edu.au> lhscmc@latrobe.edu.au (Craig Macbride) writes: >Recently, I have found a bug in Informix C-ISAM. The supplier has told >me that it is indeed a bug and that they have heard nothing about when/how >it will be fixed from Informix. I posted a message to comp.databases.informix >and received no reply from anyone. > >How can one get Informix to do more than just acknowledge that a bug exists? >A fix or even a work-around would be far more useful. > >-- > _--_|\\ Craig Macbride <lhscmc@luxor.latrobe.edu.au> >/ \\ <s900387@minyos.xx.rmit.oz.au> >\\_.--.*/ > v Craig, Good luck getting anyting from INFORMIX in the way of a fix or work-around. In all my years of working with INFORMIX products (8 years) the best answer I have gotten from them is "Yes it is a bug and No we don't know when it will be fixed". This is why I see paying for INFORMIX tech support as the biggest waste of money. They have never, and I mean NEVER, been of any real help. +++++++++++++++++ +++++++++++++++++++ Greg Hogg +++ +++ ++ ++ HOGG'S SOFTWARE +++ +++ +++++++++++++++++++ +++++++++++++++++ voice : 410-538-7241 ++++ ++++ ++++ ++++ fax : 410-538-6130 ++++ +++++ +++++ ++++ uucp : uunet!halexii!greg ++++ ++++++ ++++++ ++++ cis : 74176,1320 -- +++++++++++++++++ +++++++++++++++++++ Greg Hogg +++ +++