New Service Offering

Informix Announces INFORMIX-Inquire INFORMIX-Inquire, a new web-based electronic resource for INFORMIX-OnLine Workgroup server and INFORMIX-OnLine Workstation server customer. INFORMIX-Inquire provides membership to Informix TechInfo Center, the ability to open support cases electronically, the option to purchase additional case management and online support publilcations. Access to TechInfo Center At the heart of INFORMIX-Inquire is registered access to Informix TechInfo Center, our 24-hour, interactive on-line technical support and information service, available on the World Wide Web (www.informix.com/techinfo). You receive unparalleled electronic access to a wealth of information,= including: =95 technical alerts; =95 special support offerings; =95 product release information; =95 available product ports; =95 knowledge bases; =95 defect reports; and =95 lifecycle information for planning purposes. Open a Support Case Electronically INFORMIX-Inquire includes the ability to open up to five support cases per year. The on-line form you'll find at TechInfo Center provides you with a fast, convenient way to access help electronically. On-Line Publications If you're looking for information about policies and procedures, technical tips, or just the latest news from Informix Customer Services, you'll also find it at TechInfo Center. Among the publications located here are CS Times, our quarterly newsletter and Tech Notes, the quarterly technical journal, which will help you to make the most of your Informix support investment. Sign Up Via the Web To sign up for INFORMIX-Inquire, simply access the Web site: www.informix.com/inquire. You will be taken through a sign-up procedure, issued access to TechInfo Center, and you'll be on your way!=20 INFORMIX-Inquire includes the ability to submit up to five support incidents via email per year, for an annual fee of $995. Additional incidents can be purchased, in packs of five, for $750. INFORMIX-Inquire: A Summary =95 Membership in Informix TechInfo Center, Informix's Web-based interactive technical support and information service =95 The ability to open five support cases electronically per year =95 The option to purchase additional case management On-line publications, including Tech Notes and CS Times For more information about INFORMIX-Inquire, please contact Customer Services, via email, at tsmail@informix.com.