RE: Questions before purchasing Informix

And also worth mentioning is the availability of Informix Enterprise Support, under which Informix, for a slight fee, of course ;-), will place "an advanced support level / source code engineer" (our ESE is patch-certified) ON-SITE to assist with any questions / problems / planning / emergencies / etc. This means you have a fully-qualified, knowledgeable engineer to work on YOUR open cases -- and he/she is just down the hall from you!! The price is probably a little steep for small sites, but, if you are using Informix heavily with lots of boxes / instances, and most especially if those Informix databases are critical to the business, then it is well worth the price. No, I don't work for Informix -- I don't even have any stock in the company (yet!). I just really enjoy being able to get things done without having to spend hours on the phone!!!! -----Original Message----- From: Hal Maner [mailto:hmaner@msystemsintl.com] Sent: Friday, August 13, 1999 10:58 AM To: informix-list@iiug.org Subject: Re: Questions before purchasing Informix Also worth mentioning here is the "911" feature of technical support where you get top priority if you have a "down" server. Hal Maner wrote in message <7p1klm$4ot1@www.informix.com>... >1) Informix is not hard to maintain at all! I have been working with >Informix technology (also worked with Oracle-very little, Sybase, and SQL >Server) for six plus years. I have not met one developer/DBA yet who does >not love the technology, robustness, and ease of use of the products - >engines in particular. > >2) Very easy to get a live person on the other end of the phone line for >technical support (most of the time right away, when they are really busy, >within a few hours). I have always gotten excellent support from Informix >with one or two exceptions - all exceptions were in the tools area. This is >in a six plus year period and I am not very shy in calling tech support!! > >I guess this is not a neutral community here, but I would be surprised if >you get any reply or input from any reasonably competent technical person >who worked with Informix telling you to go Oracle...!!! > >Good luck. > >Hal > >Chris Moehring wrote in message <37B4244D.F7F9BDB4@txucom.com>... >>I am considering purchasing Informix's IDS rather than Oracle's 8. >> >>I have heard that >>1) Informix was faster than Oracle but much harder to maintain. >>2) Harder to get support for Informix. People don't want to mess with >>it. >>3) Stored procedures have to be done one line at a time with >>Informix....very >>time consuming. >> >>I am please with the speed but the last thing that we need right now is >>server/software taking up our time to maintain. >> >>Can anyone address the validity of these statements? >> >>Thanks, >>Chris >> > >