PissPoor DisAdvantage Woes
Anybody else experiencing problems with PA, the site appears to have been migrated from lotus.com to ibm.com and is 'experiencing technical' problems. It appears to have been down since Saturday. As this is the only download site for Informix that we have access to it's just a wee bit of a problem !!! The 'Help Desk' is worse than Microsoft, 30 minutes into the call I was told the site isn't working - that was my opening statement to them. -- Paul Watson # Oninit Ltd # Growing old is mandatory Tel: +44 1436 672201 # Growing up is optional Fax: +44 1436 678693 # Mob: +44 7818 003457 # www.oninit.com #
"Paul Watson" <paul@oninit.com> wrote in message news:40B459EA.906CE4B@oninit.com... > Anybody else experiencing problems with PA, the site appears to have > been migrated from lotus.com to ibm.com and is 'experiencing technical' > problems. It appears to have been down since Saturday. As this is > the only download site for Informix that we have access to it's > just a wee bit of a problem !!! The site is indeed "experiencing technical difficulties": I too cannot get to my Customer Site. I haven't tried to complain though, since ("for your convenience", no doubt) PA EMEA can only be contacted by email so far as I am aware. By the time they get around to reading my mail it will be morning EST, and Americans will be affected, so it will soon be fixed then :-)
"Captain Pedantic" <theharlequin36@hotmail.com> wrote in message news:2hj785Fd466kU1@uni-berlin.de... > "Paul Watson" <paul@oninit.com> wrote in message > news:40B459EA.906CE4B@oninit.com... > > Anybody else experiencing problems with PA, the site appears to have > > been migrated from lotus.com to ibm.com and is 'experiencing technical' > > problems. It appears to have been down since Saturday. As this is > > the only download site for Informix that we have access to it's > > just a wee bit of a problem !!! > > The site is indeed "experiencing technical difficulties": I too cannot get > to my Customer Site. > I haven't tried to complain though, since ("for your convenience", no doubt) > PA EMEA can only be contacted by email so far as I am aware. > By the time they get around to reading my mail it will be morning EST, and > Americans will be affected, so it will soon be fixed then :-) It's not back up yet. And therefore I have been able to look up the IBM Customer Number/contract number of a customer for whom we want to place a call. And therefore IBM UK Tech Support has refused to log a call for this user :-( Ho hum ...
"Neil Truby" <neil.truby@ardenta.com> wrote in message news:2hjpesFdso8cU1@uni-berlin.de... > "Captain Pedantic" <theharlequin36@hotmail.com> wrote in message > news:2hj785Fd466kU1@uni-berlin.de... > > "Paul Watson" <paul@oninit.com> wrote in message > > news:40B459EA.906CE4B@oninit.com... > > > Anybody else experiencing problems with PA, the site appears to have > > > been migrated from lotus.com to ibm.com and is 'experiencing technical' > > > problems. It appears to have been down since Saturday. As this is > > > the only download site for Informix that we have access to it's > > > just a wee bit of a problem !!! > > > > The site is indeed "experiencing technical difficulties": I too cannot get > > to my Customer Site. > > I haven't tried to complain though, since ("for your convenience", no > doubt) > > PA EMEA can only be contacted by email so far as I am aware. > > By the time they get around to reading my mail it will be morning EST, and > > Americans will be affected, so it will soon be fixed then :-) > > It's not back up yet. > And therefore I have been able to look up the IBM Customer Number/contract > number "unable", obviously. Anyway, the PA site is back up now, and our customer's call is logged. And at least "procedure" has been followed.