Re: Beyond funny

Posted in 2008

Floyd Wellershaus — Fri, 14 Mar 2008 05:45:41 -0500 (CDT) — source: Usenet: comp.databases.informix

so IBM doesn't support product new product evaluation ? Yup, that's a good way to lose new sales for sure,and, as you say, worse is that they will lose current customers. It's not so funny as it is sad. ----- Original Message ----- Subject: Re: Beyond funny Date: Thu, March 13, 2008 21:22 From: "Paul Watson (Oninit)" <paul@oninit.com> Fernando Nunes wrote: > > Paul Watson (Oninit) wrote: > >> Got a customer with a valid PA support contract who are trying to > >> evaluate an additional product from IBM so they can take their old but > >> supported system forward. This evaluation product has an issue but > >> IBM will not allow me to raise a support call cos they haven't bought > >> the product, and the customer obviously doesn't want to buy a 'faulty' > >> product. > >> > >> Stalemate ? No the customer says bye bye to IBM and walks :-) > >> > >> Cheers > >> Paul > >> > >> Paul Watson > >> Tel: +1 913-400-2620 > >> Mob: +1 913-387-7529 > >> Web: www.oninit.com > >> > >> Failure is not as frightening as regret. > >> If you want to improve, be content to be thought foolish and stupid. > >> > > > > Is the problem a known bug? > > > > No way of knowing - IBM won't discuss it with me > > Cheers > Paul > _______________________________________________ > Informix-list mailing list > Informix-list@iiug.org > http://www.iiug.org/mailman/listinfo/informix-list > >