Re: Apologyze , INFORMIX Miami Support

In article <5c0nf8$j5u@cssun.mathcs.emory.edu>, Mario Estrada <marioestrada@guate.net> writes >Hi Informixers! > >I have recently posted some personal comments about the technical >support from the Latin American Headquarters, I have just met the >Engineers at the CALL CENTER in MIAMI, all of them are High Quality >Engineers working hard to solve the large Latin American Continent's >problems. They receive many cases daily most of them are solved in less >than 24 hours, So I feel just bad about what I have posted because now >that I have met them, I saw the great job they are doing there. > >My customer's last problem is now solved, (They Solved it in a Test >Environment), So I just wanted to apologyze here in public, I know >I will continue work with them as a TEAM. > >Regards, > > >--------------------------------------------------------- >Mario Estrada | SISTECO, S.A. >INFORMIX, | Phone(502) 3318116 >Support Department | Fax (502) 3348447 >========================================================= >The opinions expressed here, are not those of my company. >--------------------------------------------------------- Well said.. sounds like you got told off a bit..funny I noticed your postings before Christmas (when my computer died) did not 'seem' to be from a person at Informix. All the postings from other Informix people I can instantly recognise as from someone at Informix - guess they all think alike... PS Don't feel too bad we all make mistakes just keep helping others and don't get all shy on us....all help given here is appreciated more then we realise... -- David Williams