Re: Quality of Informix Support

I particularly liked the comments re ISO 900x standards w.r.t. Informix. These standards refer to *processes*, not product. AS long as the method by which you deliver your product is well documented, reproducible etc you comply with the standards. The quality of product is a totally separate issue. Defensively dragging in ISO 900x compliance is irrelevant in addressing the issue of how good is the tech support from Informix. Personally, I find the database product itself to be excellent; I just ordered another licence. Marketing and support, with the notable and conspicuous exception of the comp.database.informix newsgroup, is IMO poor when compared to Progress and Oracle. The newsgroup support is outstandingly good with an exceptional signal - noise ratio. Peter Wiley