RE: TechInfo Centre as was
>so we should investigate the possiblity of moving to Orrible or Squeal Server. Bingo! Same here. And to think, at one time I bled blue... -----Original Message----- From: christopher.coleman@mediware.com [mailto:christopher.coleman@mediware.com] Sent: Thursday, January 15, 2004 3:12 PM To: informix-list@iiug.org Subject: Re: TechInfo Centre as was Neil Truby described a depressingly familiar scenario... > So it seems that everything may be changing again soon. We keep running into this here, too. After spending nearly a year getting a new OEM contract, we have suddenly found that we can only get information and downloads through Passport Advantage. We were also told that the site technical contact would be able to set up the accounts for us. My name, Christopher Coleman, was submitted with the contract paperwork as site technical contact, but I never received any of the information. After calling several different people, I was told that our site primary contact (who is the comptroller) would have to set me up. I dragged him away from his desk to listen to the speaker phone as we went through this. Half way through the process, we are told, "It says here your site technical contact is Chris Coleman. He should have all the info." My cry of "That would be ME!" was probably audible at the call centre, which is a few miles from my office. Unfortunately, after all the effort and a couple more weeks dealing with various people, it turns out my site has two PPA contracts, one of which is useless. This is the one to which we have access. I was actually told to create a new account (which would be my thirteenth IBM login) and have the site technical contact add me to the other contract. Meanwhile, the comptroller and I have two different people contacting us about merging the contracts, each insisting there is only one person who can do this for us, each offering a different name. Andy Kent made a snarky remark: > How many more lose-lose situations do you think IBM can conspire to > invent to drive its remaining customers away? Unfortunately, there is a lot of truth to it. My company's comptroller, who has far more influence than a lowly database analyst, has decided that IBM is too hard to work with, so we should investigate the possiblity of moving to Orrible or Squeal Server. Sincerely, Christopher Coleman Database Analyst Pharmacy Division Mediware Information Systems, Inc. tel: 913/307-1073 sending to informix-list
"Hamilton, Jerry" <hamiltoj@fleishman.com> wrote in message news:bu74rq$la6$1@terabinaries.xmission.com... > > >so we should investigate the possiblity of moving to Orrible or Squeal > Server. > > Bingo! Same here. And to think, at one time I bled blue... Yes, you did, didn't you? Still, now you hate them with all the added zeal of a true convert!
We, too, have decided to move to O David Grove "Hamilton, Jerry" <hamiltoj@fleishman.com> wrote in message news:bu74rq$la6$1@terabinaries.xmission.com... > > >so we should investigate the possiblity of moving to Orrible or Squeal > Server. > > Bingo! Same here. And to think, at one time I bled blue... > > -----Original Message----- > From: christopher.coleman@mediware.com > [mailto:christopher.coleman@mediware.com] > Sent: Thursday, January 15, 2004 3:12 PM > To: informix-list@iiug.org > Subject: Re: TechInfo Centre as was > > > Neil Truby described a depressingly familiar scenario... > > So it seems that everything may be changing again soon. > > We keep running into this here, too. After spending nearly a year getting a > new OEM contract, we have suddenly found that we can only get information > and downloads through Passport Advantage. We were also told that the site > technical contact would be able to set up the accounts for us. > > My name, Christopher Coleman, was submitted with the contract paperwork as > site technical contact, but I never received any of the information. After > calling several different people, I was told that our site primary contact > (who is the comptroller) would have to set me up. I dragged him away from > his desk to listen to the speaker phone as we went through this. Half way > through the process, we are told, "It says here your site technical contact > is Chris Coleman. He should have all the info." > > My cry of "That would be ME!" was probably audible at the call centre, which > is a few miles from my office. > > Unfortunately, after all the effort and a couple more weeks dealing with > various people, it turns out my site has two PPA contracts, one of which is > useless. This is the one to which we have access. I was actually told to > create a new account (which would be my thirteenth IBM login) and have the > site technical contact add me to the other contract. Meanwhile, the > comptroller and I have two different people contacting us about merging the > contracts, each insisting there is only one person who can do this for us, > each offering a different name. > > Andy Kent made a snarky remark: > > How many more lose-lose situations do you think IBM can conspire to > > invent to drive its remaining customers away? > > Unfortunately, there is a lot of truth to it. My company's comptroller, who > has far more influence than a lowly database analyst, has decided that IBM > is too hard to work with, so we should investigate the possiblity of moving > to Orrible or Squeal Server. > > Sincerely, > > Christopher Coleman > > Database Analyst > Pharmacy Division > Mediware Information Systems, Inc. > tel: 913/307-1073 > sending to informix-list
The irony is that the motive for making Informix less and less attractive and harder and harder to support is to try and get everyone onto DB2 ... Goal, own. Fire, friendly. Sinking ship, rats etc. Andy "David E. Grove" <david_grove@correct.state.ak.us> wrote in message news:<100ea7tf44ad334@corp.supernews.com>... > We, too, have decided to move to O > > David Grove > > > "Hamilton, Jerry" <hamiltoj@fleishman.com> wrote in message > news:bu74rq$la6$1@terabinaries.xmission.com... > > > > >so we should investigate the possiblity of moving to Orrible or Squeal > > Server. > > > > Bingo! Same here. And to think, at one time I bled blue... > > > > -----Original Message----- > > From: christopher.coleman@mediware.com > > [mailto:christopher.coleman@mediware.com] > > Sent: Thursday, January 15, 2004 3:12 PM > > To: informix-list@iiug.org > > Subject: Re: TechInfo Centre as was > > > > > > Neil Truby described a depressingly familiar scenario... > > > So it seems that everything may be changing again soon. > > > > We keep running into this here, too. After spending nearly a year getting > a > > new OEM contract, we have suddenly found that we can only get information > > and downloads through Passport Advantage. We were also told that the site > > technical contact would be able to set up the accounts for us. > > > > My name, Christopher Coleman, was submitted with the contract paperwork as > > site technical contact, but I never received any of the information. > After > > calling several different people, I was told that our site primary contact > > (who is the comptroller) would have to set me up. I dragged him away from > > his desk to listen to the speaker phone as we went through this. Half way > > through the process, we are told, "It says here your site technical > contact > > is Chris Coleman. He should have all the info." > > > > My cry of "That would be ME!" was probably audible at the call centre, > which > > is a few miles from my office. > > > > Unfortunately, after all the effort and a couple more weeks dealing with > > various people, it turns out my site has two PPA contracts, one of which > is > > useless. This is the one to which we have access. I was actually told to > > create a new account (which would be my thirteenth IBM login) and have the > > site technical contact add me to the other contract. Meanwhile, the > > comptroller and I have two different people contacting us about merging > the > > contracts, each insisting there is only one person who can do this for us, > > each offering a different name. > > > > Andy Kent made a snarky remark: > > > How many more lose-lose situations do you think IBM can conspire to > > > invent to drive its remaining customers away? > > > > Unfortunately, there is a lot of truth to it. My company's comptroller, > who > > has far more influence than a lowly database analyst, has decided that IBM > > is too hard to work with, so we should investigate the possiblity of > moving > > to Orrible or Squeal Server. > > > > Sincerely, > > > > Christopher Coleman > > > > Database Analyst > > Pharmacy Division > > Mediware Information Systems, Inc. > > tel: 913/307-1073 > > sending to informix-list