Re: Abysmal Informix Support

Joe Lumbley (jlumbley@netcom.com) wrote: >Informix Support in Lenexa seems to be dropping the ball a lot lately. Phone [snip] It could be that with the tremendous growth Informix is experiencing, they just can't keep up with the demand. If the growth curve was fairly flat, as it was several years ago, I would be much more ready to jump down Informix's throat. I agree that commitments made by a technician needs to be honored, there is no excuse for not keeping your word. I am, however, willing to work with them as long as I know they are trying to keep up. In some ways, I predict this situation will only get worse given what we saw a couple of days ago via satellite. Informix and it's products are going to be in a **serious** kick-backside position. They're going to be taking market share like never before and more customers are going to be needing support. I would hope they start gearing up for it now. Carlton ______________________________________________________________________ Carlton Doe "It's not *over* until I win!" DBA Resources, Inc. -- Les Brown Salt Lake City, UT carlton@errin.dbaresrc.com http://www.xmission.com/~dbaresrc dbaresrc@xmission.com PGP key: finger -l dbaresrc@xmission.com