Re: Informix support: Where are you?

Let me restate my position on INFORMIX tech support. I understand that they can not allways drop what they are doing and fix the bugs I find. Thats just not going to happen. What gets me is that they require I have maintenance, i.e. tech support in order to recieve the updates that I need. Now I don't know about you but paying for tech support that has NEVER been of any real help is a ripoff. I would LOVE INFORMIX to change there upgrade policy so that I can just pay for the upgrades I need and not the tech support that I find a waste. At least ORACLE lets you pay 50% of the product to upgrade WITHOUT paying for tech support. And the real killer with INFORMIX is that if you don't have maintenance they charge you 50% more to get it. Maybe if I was a big company or the goverment with deep pockets I would not care about this but I am a small company and just can't waste my money on tech support that is a waste. -- +++++++++++++++++ +++++++++++++++++++ Greg Hogg +++ +++