Re: Input fails when on key calls function that opens Window.

David Williams Commented:- > > I've never had any real problems with Informix tech. support but I > always supply them with a test program. i.e. spend some time getting > a small test program together BEFORE calling them and let the person > who logs my call know that I have a test program. I started this > after one guy who obviously had had a bad day got a little annoyed > that I didn't have one. First time I've heard of an Informix guy > sounding a bit annoyed almost thought you guys weren't human.. > > Now they have caught on that I have a test program they actually see > pleased to talk to me. I actually was complemented the other day by > a tech support person for the details that I e-mailed them. > <snip> > To all you tired Informix programmers out there - what problems have > you had with support?? One thing I found very useful when I was working on tech support was if the test program worked off of the stores database. That meant I could run the test without recreating databases etc. It is even possible nowadays to modify the examples in 4GL by example (fglbe directory). These do in fact cover most of the more normal techniques. But please guys, don't start wasting bandwidth with tech support HORROR stories. We all miss problems from time to time, and so do tech support. Malcolm Weallans Online Database Consultancy Phone 01628-72154 Fax 01628-37463 CIX - onlinedbc