Re: TechInfo Centre as was
Andy, I tried to respond to you personally but our email address is bouncing. Thought you should know. Malcolm ----- Original Message ----- From: "Andy Kent" <andykent.bristol@virgin.net> To: <informix-list@iiug.org> Sent: Friday, January 16, 2004 11:40 AM Subject: Re: TechInfo Centre as was > The irony is that the motive for making Informix less and less > attractive and harder and harder to support is to try and get everyone > onto DB2 ... > > Goal, own. > Fire, friendly. > Sinking ship, rats > > etc. > > Andy > > > "David E. Grove" <david_grove@correct.state.ak.us> wrote in message news:<100ea7tf44ad334@corp.supernews.com>... > > We, too, have decided to move to O > > > > David Grove > > > > > > "Hamilton, Jerry" <hamiltoj@fleishman.com> wrote in message > > news:bu74rq$la6$1@terabinaries.xmission.com... > > > > > > >so we should investigate the possiblity of moving to Orrible or Squeal > > > Server. > > > > > > Bingo! Same here. And to think, at one time I bled blue... > > > > > > -----Original Message----- > > > From: christopher.coleman@mediware.com > > > [mailto:christopher.coleman@mediware.com] > > > Sent: Thursday, January 15, 2004 3:12 PM > > > To: informix-list@iiug.org > > > Subject: Re: TechInfo Centre as was > > > > > > > > > Neil Truby described a depressingly familiar scenario... > > > > So it seems that everything may be changing again soon. > > > > > > We keep running into this here, too. After spending nearly a year getting > > a > > > new OEM contract, we have suddenly found that we can only get information > > > and downloads through Passport Advantage. We were also told that the site > > > technical contact would be able to set up the accounts for us. > > > > > > My name, Christopher Coleman, was submitted with the contract paperwork as > > > site technical contact, but I never received any of the information. > > After > > > calling several different people, I was told that our site primary contact > > > (who is the comptroller) would have to set me up. I dragged him away from > > > his desk to listen to the speaker phone as we went through this. Half way > > > through the process, we are told, "It says here your site technical > > contact > > > is Chris Coleman. He should have all the info." > > > > > > My cry of "That would be ME!" was probably audible at the call centre, > > which > > > is a few miles from my office. > > > > > > Unfortunately, after all the effort and a couple more weeks dealing with > > > various people, it turns out my site has two PPA contracts, one of which > > is > > > useless. This is the one to which we have access. I was actually told to > > > create a new account (which would be my thirteenth IBM login) and have the > > > site technical contact add me to the other contract. Meanwhile, the > > > comptroller and I have two different people contacting us about merging > > the > > > contracts, each insisting there is only one person who can do this for us, > > > each offering a different name. > > > > > > Andy Kent made a snarky remark: > > > > How many more lose-lose situations do you think IBM can conspire to > > > > invent to drive its remaining customers away? > > > > > > Unfortunately, there is a lot of truth to it. My company's comptroller, > > who > > > has far more influence than a lowly database analyst, has decided that IBM > > > is too hard to work with, so we should investigate the possiblity of > > moving > > > to Orrible or Squeal Server. > > > > > > Sincerely, > > > > > > Christopher Coleman > > > > > > Database Analyst > > > Pharmacy Division > > > Mediware Information Systems, Inc. > > > tel: 913/307-1073 > > > sending to informix-list > sending to informix-list