Quality control - was Re: lmatter[1,6] = '011191' does not work, but ...

Jonathan Leffler wrote: > <much snipping> > > You should definitely report this as a bug. Go to Informix Tech Support > with this test case and this email. Get a bug entered if there isn't one > already for it. If you get it entered, it gets a much higher priority than > if I get it entered. This seems an odd way to maintain product quality to me. To mangle Shakespeare: a bug is a bug is a bug, whoever finds it first. Do the quality control folk at Informix do an impact analysis when deciding which bugs to fix first? Or do they react to the customer who shouts loudest? That's a good way to lose small customers. I am particularly interested in this as I have a bug outstanding for over 6 months. All I get is swaps for a different (and worse but at least clearly visible) bug. So, any indication that the systems are in place to fix this are welcome. The above comment is not reassuring. > > > From: Jonathan Leffler <jleffler@informix.com> > > Date: 09/30/98 06:00:08 PM <more snipping> -- Peter Lancashire Information Systems Specialist, Bayer plc Eastern Way, Bury St Edmunds, Suffolk, IP32 7AH, UK Tel: +44-1635-562258, Fax: +44-1635-562281 --- If all else fails, read the instructions and the release notes. Join Infuse, the UK Informix User Group at http://www.infuse.org.uk/ ---