Recruiter: Sr. Pre-Sales Eng. for technical sales support
Posted in 1996
Topics: Installation, Setup & Upgrades
This is a senior level position; employees at this level have advanced knowledge of company products. Under minimum supervision, provides customers and salespeople with in-depth technical product assistance during pre-sales discussions. May provide installation support, training, or post-sale consultation. Successful candidate works in a team with the Regional Sales Manager and local Telemarketing Representative. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Performs technical support activities in support of sale of company's products or services (60%). Manages technical review/and or evaluation of company's products by prospects. Performs demos and presentations Builds custom demo's or prototypes for prospects. Answers questions of the potential customer. Conducts basic product education for presales evaluation. 2. Maintains an advanced technical understanding of products (20%). 3. Performs post-sale technical support duties, including installation and training (10%). 4. Assists prospects in resolving highly technical problems (10%). (The above statements describe the general nature and level of work beingperformed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.) ESSENTIAL KNOWLEDGE AND SKILLS: Education & Training: 4 year degree in Computer Science or technical or engineering field. Specialized Knowledge & Skills: Thorough knowledge of all areas of business operations. Able to resolve pre-sales technical problems, working with field sales personnel. Ability to present technical concepts in clear manner to customers through demos and proposals. Excellent writing, editing, communication and interpersonal skills required. Proficient PC skills. Programming experience a plus. Type Equipment Used: PC and various software languages used as required. Heavy telephone usage. Work Experience: Four to seven years experience in Technical Sales Support environment. Contact: Martin Miller Ken Leiner Associates, Inc. 10400 Connecticut Ave., Suite 303 Kensington, MD 20895 (301) 933-8800 (301) 933-8808 martin@kla-inc.com