System Freezes
Posted in 2011
I'm running IDS 11.50.FC6 on HPUX 11.31. We recently rolled out an
internally developed web-based system (Apache perl/mod_perl) and
immediately started noticing that our HPUX system becomes completely
unresponsive, for 20-30 seconds at a time, many times throughout the
day. My first thought was network problems, but we have pretty much
ruled this out since I can connect to a twin HPUX server which seems
fine during the outages. During these system freezes, any connections
to the database fail and the system is completely unresponsive to the
point that I cannot even type any commands at the shell. I have seen
this behavior in the past when the oninit processes use a lot of CPU
resources, but it is usually pretty easy to track these down to some bad
SQL/report writing. In this case, I'm trying to figure out what may be
causing the system freezes. I have top and the dbtop utility from IIUG,
but those don't refresh during or freezes. I am also unable to type any
onstat commands until the system comes back. By that time, everything
looks pretty normal with low load averages and our oninit processes at
normal levels. I'm looking at the various system reports in OAT, but
don't see anything that jumps out as the culprit. I'd appreciate any
troubleshooting ideas.