Re: SE & ESQL/C 4.1 Errors and Rotten Support
>I just got ESQL/C 4.1 (and am annoyed to see people talking about 5.01) >but I have already encountered several problems. I have MSC7.0 and MSVC7.1. I also recently upgraded to ESQL/C 4.1 and was disappointed that MSC6.0 was the most current supported compiler I could use. I also just got my upgrade for Visual C/C++ (version 8.0 MSC) and got alot of unresolved external errors trying to compile the simplest of code. >Informix dosn't seem to care. The 90 day support terminates earily if >you successfully *INSTALL* the package. <== DUMB POLOCY #1. You can't even >call in a bug *fix* unless you have a maintenance contract. <== DUMB POLOCY #2. I also elected not to pay for the support as I feel it isn't necessary for I'm using, but did continue to get the basic pkg which includes upgrades. I wasn't aware of the 90 day support, though I did call twice and received the help I needed. I called the SQL section to complain that my program were running much slower than were on 2.10 and they told me to use pstartsql and pisql which corrected my problem; and , I called the esql section and asked why I could use my new Visual C/C++. They faxed me a sheet showing what I needed to get 7.0 running; but said there are no guarantees with Visual C/C++. If you need this info let me know and I'll send it to you e-mail. Great technical support is tough to find anywhere with any company. I agree that there have been time when I have been ticked at Informix's response; but, overall, I have seen a substantial improvement over the last 3-4 yrs. (I do use the support facilities at our office for our MIPS platform). My 2 cents is that Informix will be for a long time... > >This lack probably explains why the ESQL/C product only supports only >one compiler vendor, and is a good two releases behind current to boot. >Aparently there is no real intrest in what the experienced grunt user >could contribute to the products they provide. I agree, not being able to select the compile you like is stupid. I would think a simple #define COMPILER would have been nice. Instead I'm forced to buy the MSC compiler even if I already have the Borland compiler. Bob -- --------------------------------------------------------------------------- |Bob Beaulieu Internet : bobb@netcom.com | |EZ TRAVEL Internet : eztravel@netcom.com | |4640-B Meridian Telephone: (408) 978-0808 | |San Jose, CA 95124 Facsimile: (408) 978-7024 | |+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++| | Serving all your travel needs from start to finish | | $$$ Best Fares $$$ | | Great Service | | Specializing in International Travel | ---------------------------------------------------------------------------