Re: Support for ESQL/C
Posted in 2004
can't speak for the particular special contractual terms but I CSDK has been freely available to download and use but support is chargeable. Neil Truby wrote: > Support for CSDK, specifically ESQL. > > One of my potential clients has recently received a quotation directly from > IBM, in which they have been quoted several thousand pounds for support on > ESQL. I had always previously thought that support on the CSDK products was > provided free-of-charge by IBM provided the customer had a valid support > contract for one of the engine products. > > Does anyone else share my recollection - or indeed know it to be wrong? The > maintenance is definitely listed in passport Advantage, so perhaps I do have > it wrong ... > > thanks > Neil