Re: Quality of Informix Support

Since '92 I have found the UK Informix Support staff to be extremely helpful and willing to help with my problems or queries. In one crisis ie. requiring tbzero - from placing my support call - Informix were logged on to my system within 5 mins and the whole episode was concluded by lunch time. On other occasion's they have noted the problem and come back to me with bug id's - whether this was from the global known bugs or locally known-problems I can't say. They have also given good advice on work arounds or better ways to do something. From my view point they do a good job - thanks a lot guys. Peter -- Peter K. Botcherby e-mail : p.botcherby@umds.ac.uk Paediatric Research Unit Guys Hospital, London, UK.