It has been 2 years since CA Unicenter stopped sup
Not a technical fault but a vendor-support complaint: CA dropped the Informix agent from Unicenter NSM's Database Performance Monitor Option (announced June 2004, support ending June 2005) and showed no sign of reinstating it, which annoyed a large customer still using Unicenter. Others added BMC, Actuate and PeopleSoft to the list of vendors no longer certifying Informix. One poster said he was again pushing Oracle/PeopleSoft to certify IDS 10 with Tools 8.49 (rejected so far, escalated); another had heard from IBM that Oracle/PS had already agreed, and was checking. No resolution is recorded.
Auto-generated by DrWatson from the posts below — may be imperfect; read the full thread.
It has been 2 years since CA Unicenter stopped supporting Informix. Too bad they have no plans to revisit this. My company is a fortune 500 company an uses Unicenter. This still doesn't appear to move CA into supporting the Informix product. http://supportconnectw.ca.com/public/dpmo/infodocs/dpmo-psa.asp Unicenter Network and Systems Management Database Performance Monitor Option Product Support Announcement To: Unicenter NSM Database Performance Monitor Option Customers From: The Computer Associates Unicenter NSM Database Performance Monitor Option Product Team Date: June 30, 2004 Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. In order to effectively support the latest computing environments and those of the future, we continually evaluate our products to determine their strategic direction. In order to focus our development and support efforts on our most strategic business tools we have decided we will be dropping support for the Informix agent component of Unicenter NSM Database Performance Monitor Option. This means Unicenter NSM Database Performance Monitor Option will no longer be enhanced for future releases of Informix, and that maintenance and customer support for the Informix agent component of Unicenter NSM Database Performance Monitor Option will continue only through June 30, 2005 or the end of your current maintenance or licensing term, whichever is later. Support for other database agent components is not affected. This announcement will only affect you if you are using the Informix agent component. If you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. For additional information on Unicenter NSM, please visit the Unicenter NSM pages at SupportConnect. We look forward to continuing our successful partnership with you. Your success is very important to us.
Add BMC, Actuate and PeopleSoft to your list. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Eric Rowell Sent: Tuesday, May 16, 2006 9:12 AM To: ids@iiug.org Subject: It has been 2 years since CA Unicenter stopped.... [6729] It has been 2 years since CA Unicenter stopped supporting Informix. Too bad they have no plans to revisit this. My company is a fortune 500 company an uses Unicenter. This still doesn't appear to move CA into supporting the Informix product. http://supportconnectw.ca.com/public/dpmo/infodocs/dpmo-psa.asp Unicenter Network and Systems Management Database Performance Monitor Option Product Support Announcement To: Unicenter NSM Database Performance Monitor Option Customers From: The Computer Associates Unicenter NSM Database Performance Monitor Option Product Team Date: June 30, 2004 Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. In order to effectively support the latest computing environments and those of the future, we continually evaluate our products to determine their strategic direction. In order to focus our development and support efforts on our most strategic business tools we have decided we will be dropping support for the Informix agent component of Unicenter NSM Database Performance Monitor Option. This means Unicenter NSM Database Performance Monitor Option will no longer be enhanced for future releases of Informix, and that maintenance and customer support for the Informix agent component of Unicenter NSM Database Performance Monitor Option will continue only through June 30, 2005 or the end of your current maintenance or licensing term, whichever is later. Support for other database agent components is not affected. This announcement will only affect you if you are using the Informix agent component. If you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. For additional information on Unicenter NSM, please visit the Unicenter NSM pages at SupportConnect. We look forward to continuing our successful partnership with you. Your success is very important to us. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum.
Jerry, We are, once again, attempting to get Oracle/Psoft to cert IDS 10 w/tools 8.49. I'm hoping since 8.49 is still in the development phase they may consider it. The first response of course was no, it has been "escalated" again. I'll keep you posted! "Hamilton, Jerry" <hamiltoj@fleishm an.com> To Sent by: ids@iiug.org ids-bounces@iiug. cc org Subject RE: It has been 2 years since CA 05/16/2006 10:45 Unicenter sto.... [6730] AM Please respond to ids@iiug.org Add BMC, Actuate and PeopleSoft to your list. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Eric Rowell Sent: Tuesday, May 16, 2006 9:12 AM To: ids@iiug.org Subject: It has been 2 years since CA Unicenter stopped.... [6729] It has been 2 years since CA Unicenter stopped supporting Informix. Too bad they have no plans to revisit this. My company is a fortune 500 company an uses Unicenter. This still doesn't appear to move CA into supporting the Informix product. http://supportconnectw.ca.com/public/dpmo/infodocs/dpmo-psa.asp Unicenter Network and Systems Management Database Performance Monitor Option Product Support Announcement To: Unicenter NSM Database Performance Monitor Option Customers From: The Computer Associates Unicenter NSM Database Performance Monitor Option Product Team Date: June 30, 2004 Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. In order to effectively support the latest computing environments and those of the future, we continually evaluate our products to determine their strategic direction. In order to focus our development and support efforts on our most strategic business tools we have decided we will be dropping support for the Informix agent component of Unicenter NSM Database Performance Monitor Option. This means Unicenter NSM Database Performance Monitor Option will no longer be enhanced for future releases of Informix, and that maintenance and customer support for the Informix agent component of Unicenter NSM Database Performance Monitor Option will continue only through June 30, 2005 or the end of your current maintenance or licensing term, whichever is later. Support for other database agent components is not affected. This announcement will only affect you if you are using the Informix agent component. If you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. For additional information on Unicenter NSM, please visit the Unicenter NSM pages at SupportConnect. We look forward to continuing our successful partnership with you. Your success is very important to us. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum.
That would be soooo sweet. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Darren_Jaco.... Sent: Wednesday, May 17, 2006 8:29 AM To: ids@iiug.org Subject: RE: It has been 2 years since CA Unicenter sto.... [6744] Jerry, We are, once again, attempting to get Oracle/Psoft to cert IDS 10 w/tools 8.49. I'm hoping since 8.49 is still in the development phase they may consider it. The first response of course was no, it has been "escalated" again. I'll keep you posted! "Hamilton, Jerry" <hamiltoj@fleishm an.com> To Sent by: ids@iiug.org ids-bounces@iiug. cc org Subject RE: It has been 2 years since CA 05/16/2006 10:45 Unicenter sto.... [6730] AM Please respond to ids@iiug.org Add BMC, Actuate and PeopleSoft to your list. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Eric Rowell Sent: Tuesday, May 16, 2006 9:12 AM To: ids@iiug.org Subject: It has been 2 years since CA Unicenter stopped.... [6729] It has been 2 years since CA Unicenter stopped supporting Informix. Too bad they have no plans to revisit this. My company is a fortune 500 company an uses Unicenter. This still doesn't appear to move CA into supporting the Informix product. http://supportconnectw.ca.com/public/dpmo/infodocs/dpmo-psa.asp Unicenter Network and Systems Management Database Performance Monitor Option Product Support Announcement To: Unicenter NSM Database Performance Monitor Option Customers From: The Computer Associates Unicenter NSM Database Performance Monitor Option Product Team Date: June 30, 2004 Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. In order to effectively support the latest computing environments and those of the future, we continually evaluate our products to determine their strategic direction. In order to focus our development and support efforts on our most strategic business tools we have decided we will be dropping support for the Informix agent component of Unicenter NSM Database Performance Monitor Option. This means Unicenter NSM Database Performance Monitor Option will no longer be enhanced for future releases of Informix, and that maintenance and customer support for the Informix agent component of Unicenter NSM Database Performance Monitor Option will continue only through June 30, 2005 or the end of your current maintenance or licensing term, whichever is later. Support for other database agent components is not affected. This announcement will only affect you if you are using the Informix agent component. If you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. For additional information on Unicenter NSM, please visit the Unicenter NSM pages at SupportConnect. We look forward to continuing our successful partnership with you. Your success is very important to us. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum.
Interesting ... I was told by an IBM'er ... Technical sales support ... That Oracle/PS had agreed to this already ... I'll have to follow up on that ... PDL "Hamilton, Jerry" <hamiltoj@fleishman.com> Sent by: ids-bounces@iiug.org 05/17/2006 11:31 AM Please respond to ids@iiug.org To ids@iiug.org cc Subject RE: It has been 2 years since CA Unicenter sto.... [6745] That would be soooo sweet. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Darren_Jaco.... Sent: Wednesday, May 17, 2006 8:29 AM To: ids@iiug.org Subject: RE: It has been 2 years since CA Unicenter sto.... [6744] Jerry, We are, once again, attempting to get Oracle/Psoft to cert IDS 10 w/tools 8.49. I'm hoping since 8.49 is still in the development phase they may consider it. The first response of course was no, it has been "escalated" again. I'll keep you posted! "Hamilton, Jerry" <hamiltoj@fleishm an.com> To Sent by: ids@iiug.org ids-bounces@iiug. cc org Subject RE: It has been 2 years since CA 05/16/2006 10:45 Unicenter sto.... [6730] AM Please respond to ids@iiug.org Add BMC, Actuate and PeopleSoft to your list. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Eric Rowell Sent: Tuesday, May 16, 2006 9:12 AM To: ids@iiug.org Subject: It has been 2 years since CA Unicenter stopped.... [6729] It has been 2 years since CA Unicenter stopped supporting Informix. Too bad they have no plans to revisit this. My company is a fortune 500 company an uses Unicenter. This still doesn't appear to move CA into supporting the Informix product. http://supportconnectw.ca.com/public/dpmo/infodocs/dpmo-psa.asp Unicenter Network and Systems Management Database Performance Monitor Option Product Support Announcement To: Unicenter NSM Database Performance Monitor Option Customers From: The Computer Associates Unicenter NSM Database Performance Monitor Option Product Team Date: June 30, 2004 Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. In order to effectively support the latest computing environments and those of the future, we continually evaluate our products to determine their strategic direction. In order to focus our development and support efforts on our most strategic business tools we have decided we will be dropping support for the Informix agent component of Unicenter NSM Database Performance Monitor Option. This means Unicenter NSM Database Performance Monitor Option will no longer be enhanced for future releases of Informix, and that maintenance and customer support for the Informix agent component of Unicenter NSM Database Performance Monitor Option will continue only through June 30, 2005 or the end of your current maintenance or licensing term, whichever is later. Support for other database agent components is not affected. This announcement will only affect you if you are using the Informix agent component. If you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. For additional information on Unicenter NSM, please visit the Unicenter NSM pages at SupportConnect. We look forward to continuing our successful partnership with you. Your success is very important to us. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum.
Please get a name of the "Technical sales support" person and let me know. Sounds like he was talking out of his a$$. Thanks "Peter_Logan...." <Peter_Logan@spar tanstores.com> To Sent by: ids@iiug.org ids-bounces@iiug. cc org Subject RE: It has been 2 years since CA 05/17/2006 01:51 Unicenter sto.... [6747] PM Please respond to ids@iiug.org Interesting ... I was told by an IBM'er ... Technical sales support ... That Oracle/PS had agreed to this already ... I'll have to follow up on that ... PDL "Hamilton, Jerry" <hamiltoj@fleishman.com> Sent by: ids-bounces@iiug.org 05/17/2006 11:31 AM Please respond to ids@iiug.org To ids@iiug.org cc Subject RE: It has been 2 years since CA Unicenter sto.... [6745] That would be soooo sweet. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Darren_Jaco.... Sent: Wednesday, May 17, 2006 8:29 AM To: ids@iiug.org Subject: RE: It has been 2 years since CA Unicenter sto.... [6744] Jerry, We are, once again, attempting to get Oracle/Psoft to cert IDS 10 w/tools 8.49. I'm hoping since 8.49 is still in the development phase they may consider it. The first response of course was no, it has been "escalated" again. I'll keep you posted! "Hamilton, Jerry" <hamiltoj@fleishm an.com> To Sent by: ids@iiug.org ids-bounces@iiug. cc org Subject RE: It has been 2 years since CA 05/16/2006 10:45 Unicenter sto.... [6730] AM Please respond to ids@iiug.org Add BMC, Actuate and PeopleSoft to your list. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Eric Rowell Sent: Tuesday, May 16, 2006 9:12 AM To: ids@iiug.org Subject: It has been 2 years since CA Unicenter stopped.... [6729] It has been 2 years since CA Unicenter stopped supporting Informix. Too bad they have no plans to revisit this. My company is a fortune 500 company an uses Unicenter. This still doesn't appear to move CA into supporting the Informix product. http://supportconnectw.ca.com/public/dpmo/infodocs/dpmo-psa.asp Unicenter Network and Systems Management Database Performance Monitor Option Product Support Announcement To: Unicenter NSM Database Performance Monitor Option Customers From: The Computer Associates Unicenter NSM Database Performance Monitor Option Product Team Date: June 30, 2004 Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. In order to effectively support the latest computing environments and those of the future, we continually evaluate our products to determine their strategic direction. In order to focus our development and support efforts on our most strategic business tools we have decided we will be dropping support for the Informix agent component of Unicenter NSM Database Performance Monitor Option. This means Unicenter NSM Database Performance Monitor Option will no longer be enhanced for future releases of Informix, and that maintenance and customer support for the Informix agent component of Unicenter NSM Database Performance Monitor Option will continue only through June 30, 2005 or the end of your current maintenance or licensing term, whichever is later. Support for other database agent components is not affected. This announcement will only affect you if you are using the Informix agent component. If you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. For additional information on Unicenter NSM, please visit the Unicenter NSM pages at SupportConnect. We look forward to continuing our successful partnership with you. Your success is very important to us. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum. ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum.
Our IBM sales rep has contacted her...she will be giving me a call in a day or so. She hasn't heard anything "new" lately and is checking with her contacts ... I'll keep you posted ... PDL "Darren_Jaco...." <Darren_Jacobs@carmax.com> Sent by: ids-bounces@iiug.org 05/17/2006 03:30 PM Please respond to ids@iiug.org To ids@iiug.org cc Subject RE: It has been 2 years since CA Unicenter sto.... [6748] Please get a name of the "Technical sales support" person and let me know. Sounds like he was talking out of his a$$. Thanks "Peter_Logan...." <Peter_Logan@spar tanstores.com> To Sent by: ids@iiug.org ids-bounces@iiug. cc org Subject RE: It has been 2 years since CA 05/17/2006 01:51 Unicenter sto.... [6747] PM Please respond to ids@iiug.org Interesting ... I was told by an IBM'er ... Technical sales support ... That Oracle/PS had agreed to this already ... I'll have to follow up on that ... PDL "Hamilton, Jerry" <hamiltoj@fleishman.com> Sent by: ids-bounces@iiug.org 05/17/2006 11:31 AM Please respond to ids@iiug.org To ids@iiug.org cc Subject RE: It has been 2 years since CA Unicenter sto.... [6745] That would be soooo sweet. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Darren_Jaco.... Sent: Wednesday, May 17, 2006 8:29 AM To: ids@iiug.org Subject: RE: It has been 2 years since CA Unicenter sto.... [6744] Jerry, We are, once again, attempting to get Oracle/Psoft to cert IDS 10 w/tools 8.49. I'm hoping since 8.49 is still in the development phase they may consider it. The first response of course was no, it has been "escalated" again. I'll keep you posted! "Hamilton, Jerry" <hamiltoj@fleishm an.com> To Sent by: ids@iiug.org ids-bounces@iiug. cc org Subject RE: It has been 2 years since CA 05/16/2006 10:45 Unicenter sto.... [6730] AM Please respond to ids@iiug.org Add BMC, Actuate and PeopleSoft to your list. -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Eric Rowell Sent: Tuesday, May 16, 2006 9:12 AM To: ids@iiug.org Subject: It has been 2 years since CA Unicenter stopped.... [6729] It has been 2 years since CA Unicenter stopped supporting Informix. Too bad they have no plans to revisit this. My company is a fortune 500 company an uses Unicenter. This still doesn't appear to move CA into supporting the Informix product. http://supportconnectw.ca.com/public/dpmo/infodocs/dpmo-psa.asp Unicenter Network and Systems Management Database Performance Monitor Option Product Support Announcement To: Unicenter NSM Database Performance Monitor Option Customers From: The Computer Associates Unicenter NSM Database Performance Monitor Option Product Team Date: June 30, 2004 Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. In order to effectively support the latest computing environments and those of the future, we continually evaluate our products to determine their strategic direction. In order to focus our development and support efforts on our most strategic business tools we have decided we will be dropping support for the Informix agent component of Unicenter NSM Database Performance Monitor Option. This means Unicenter NSM Database Performance Monitor Option will no longer be enhanced for future releases of Informix, and that maintenance and customer support for the Informix agent component of Unicenter NSM Database Performance Monitor Option will continue only through June 30, 2005 or the end of your current maintenance or licensing term, whichever is later. Support for other database agent components is not affected. This announcement will only affect you if you are using the Informix agent component. If you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. For additional information on Unicenter NSM, please visit the Unicenter NSM pages at SupportConnect. We look forward to continuing our successful partnership with you. Your success is very important to us. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ************************************************************************ ******* Forum Note: Use "Reply" to post a response in the discussion forum. ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum. ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum. ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum.