Re: IDS and Sun

It is I've raise loads support calls in the last week. All got prompt responses including replies to multiple questions I have asked. At one point I practically had people lining up to speak to me and on at least 2 occasions the engineer logging my next call was just sending me an email about my last call! Perhaps I have been hogging the support people? New job and all that.

<david@smooth1.co.uk> wrote in message news:1137560957.920773.250560@g43g2000cwa.googlegroups.com... > > It is I've raise loads support calls in the last week. All got prompt > responses > including replies to multiple questions I have asked. At one point I > practically > had people lining up to speak to me and on at least 2 occasions the > engineer > logging my next call was just sending me an email about my last call! > > Perhaps I have been hogging the support people? New job and all that. It's very difficult to know what you're on about sometimes because you don't include the original comment (or a precis of it) in your posts! But here I think you're responding to the Captain's point that "Contact IBM" ain't that easy. In this case you're talking about support calls. But if you try calling Tech Support with a question about how well IDS works on Sun T1 processors and what other customers they have on it, I think you'd get pretty short shrift!