Re: Informix Tech Support?

Posted in 1998

John S. Michael — Wed, 1 Apr 1998 13:06:39 -0700 — source: Informix-list mailing list archive (1991-1998)

Roger Tomas wrote in message <352291C9.D4DD7C06@agcs.com>... >We're migrating an application from 5.x to 7.x and have had to call >Informix technical support a number of times lately. Support has >varied from none to lame. In one case, I emailed some information >to the support person and never got a response. In another case, >my question received a meaningless answer. In yet another case, >I could hear the support person flipping pages in a manual. > >Am I just unlucky or has Informix's technical support gone down >the tubes? > >Roger Tomas >AG Communication Systems My company has basically given up on getting any support from Informix.