Re: My Informix stocks

In <3479f992.50495628@gate.idg.no> Nils.Myklebust@idg.no (Nils Myklebust) writes: >These kind of things may happen with any vendor. I think it would be >very blueeyed to believe it will never happen with some other vendor. >Of course it shouldn't happen. It's due either to some major screwup >by some Informix people or something wrong in their systems. I doubt >it is in their systems, but if it is I would expect it to be corrected >now. >As for our experience there have been some much more minor problem of >this type here as well, but they where allways elegentaly and rapidly >handled by our sales representative. >I am extremly happy with the products, the support, the sales people >and everything related to Informix here in Norway. Actually I don't >know of any company that handle these things as well as they do, and I >have been in this bussiness quite some time both as a vendor and >customer. Oh, I'm extremely happy with the products -- We're running the 7.x DSA engine on a four-way Sun Enterprise 4000, and it runs very well with virtually no database maintenance (we spent alot of time designing the physical database structure before we migrated from 5.x to 7.x). Heck, before Walt mirrored Kerry's Informix FAQ, I was the North American mirror -- I *like* Informix. I think they have great products. The problems I described in my last message have been ongoing for more than six months. IMHO, *that's* a problem! I've been in the business for 15 years as a vendor in New York (I always had excellent sales/support) and as a customer in Los Angeles (I've been very disappointed). Like I stated in my original message, sales and service might be terrific in your area, but these are my experience in sunny California. I blasted my account rep about stupid Informix license policies like user-licenses tied to specific applications for eternity -- Watch out! They never tell you about this stuff when you're buying new software! I stated that Informix is giving me an incentive *not* to develop further applications on Informix, I was told he would check into it. That was several months ago... It's sad and it's frustrating. -- Clay Irving <clay@panix.com> http://www.panix.com/~clay/