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Re: Database market share 2004

Posted in 2005

Topics: Installation, Setup & Upgrades

david@smooth1.co.uk — — source: Usenet: comp.databases.informix

Redhat say upgrade the firmware..I assume it fixes something...SO DO IT.. If problem persists...get Dell to quote required OS patches and apply them. If Dell just quote a specific OS issue then quote that back to Redhat. If it's a known issue then Dell and/or Redhat should be able to quote required patches. If it is still a problem then Redhat should be able to put in more logging to give problem details. Dell should be able to help after all how do firmware patches get created?

↪ replying to david@smooth1.co.uk
DA Morgan — — source: Usenet: comp.databases.informix

david@smooth1.co.uk wrote: > > Redhat say upgrade the firmware..I assume it fixes something...SO DO > IT.. > > If problem persists...get Dell to quote required OS patches and apply > them. > > If Dell just quote a specific OS issue then quote that back to Redhat. > > If it's a known issue then Dell and/or Redhat should be able to quote > required > patches. > > If it is still a problem then Redhat should be able to put in more > logging > to give problem details. Dell should be able to help after all how do > firmware > patches get created? And then seriously consider tossing them both out the door and purchasing hardware and operating system from the same company. And I don't need to repeat the name of my current recommendation: Do I. ;-) -- Daniel A. Morgan http://www.psoug.org damorgan@x.washington.edu (replace x with u to respond)

↪ replying to david@smooth1.co.uk
Neil Truby — — source: Usenet: comp.databases.informix

<david@smooth1.co.uk> wrote in message news:1117837690.805470.259020@z14g2000cwz.googlegroups.com... > > > Redhat say upgrade the firmware..I assume it fixes something...SO DO > IT.. > > If problem persists...get Dell to quote required OS patches and apply > them. > > If Dell just quote a specific OS issue then quote that back to Redhat. > > If it's a known issue then Dell and/or Redhat should be able to quote > required > patches. > > If it is still a problem then Redhat should be able to put in more > logging > to give problem details. Dell should be able to help after all how do > firmware > patches get created? I don't know if this irony, David. I suspect not. But either way, I think illustrates well the actual point I was trying to make: that there remains a widespread perceptiona mongst serious corporations that you're asking for Support Hell if you buy an OS not supplied by he hardware manufacturer.

↪ replying to Neil Truby
DA Morgan — — source: Usenet: comp.databases.informix

Neil Truby wrote: > I don't know if this irony, David. I suspect not. But either way, I think > illustrates well the actual point I was trying to make: that there remains a > widespread perceptiona mongst serious corporations that you're asking for > Support Hell if you buy an OS not supplied by he hardware manufacturer. Likely based on real-world experience. -- Daniel A. Morgan http://www.psoug.org damorgan@x.washington.edu (replace x with u to respond)

↪ replying to david@smooth1.co.uk
Data Goob — — source: Usenet: comp.databases.informix

david@smooth1.co.uk wrote: > > Redhat say upgrade the firmware..I assume it fixes something...SO DO > IT.. > > If problem persists...get Dell to quote required OS patches and apply > them. > > If Dell just quote a specific OS issue then quote that back to Redhat. > > If it's a known issue then Dell and/or Redhat should be able to quote > required > patches. > > If it is still a problem then Redhat should be able to put in more > logging > to give problem details. Dell should be able to help after all how do > firmware > patches get created? > We did not have this problem when using SuSE Linux--or Gentoo for that matter on our Dell servers. Dell has a mailing list you can subscribe to that will provide you with input from a lot of heavy-hitters who use Linux on Dell, in addition to using paid support. Much of the problems with Linux on Dell have to do with RedHat, not necessarily Dell. It's like any hardware platform, sometimes it's the hardware, or software or both. Head over to Dell's Linux support website, and subscribe to their list for a while and you can see what people are saying--and you can ask them what they would recommend before actually using Dell and Linux. Dell has been pretty good at improving their Linux support, but they have been mostly RedHat because of their resistance to support more than one Linux version--which points to a lack of understanding or really digging into Linux because the bulk of their sales is on Windows. When more shops use something else besides RedHat they will get the message and start to support other releases.