Re: Quality of Informix Support

Radovan Binar (radovan@infmuc) wrote: : I would like to put in perspective the somewhat overemotional accusation : directed against our German Support Mr. Michael Koehne (alias kraehe) has : recently made public in comp.databases. Mr Koehne writes: : : > In my opinion Informix support is rotten, especialry for old : > BSP customers (they tried to give good support for a bad product, : > and are bankrupt now) who are now betrayed and selled by Garmhausen : > und Partner. <much pompous, defensive text deleted> Hey, Getting a little thin-skinned, aren't we? Do I begin to detect a trace of the INFORMIX ATTITUDE that so many of us have grown to know and love? : -- : +------------------------------------------------------------+ : | Radovan Binar | : | Manager Phone: +49-89-960 98-216 | : | Technical Support Germany Fax: +49-89-960 98-203 | : | INFORMIX Software GmbH E-mail: radovan@informix.com | : +------------------------------------------------------------+ -- =========================================================================== jlumbley@netcom.com (Joe Lumbley) BancTec 214-450-9896 Dallas, Texas Watch for my _INFORMIX DBA SURVIVAL GUIDE_ in Sept '94 from Prentice Hall! (Informix Press, ISBN 0-13-124314-4) ===========================================================================