Re: Comment On OpenLink and/vs OpenPath ODBC

Hi David, David Wang <davidw@datadepot.com> wrote in article <01bc1ecd$fbc74200$06fbaace@davidh.address.net>... > > We've evaluated both products for our clients. Our experience and the > clients' feedback told us that OpenPath ODBC is better: > > 1. It is easier to use. We had hard time installing OpenLink. Our product is easy to install but I can understand an accept your perception should the initial installation attempt fail, this is something we are constantly improving. > 2. Fast. We run it against I-Net and Oracle SQL*Net, it ran even faster > than these native drivers. OpenLink could not match. This is a careless claim !! I do not want to take what might be perceived as a blindly arrogant stand by telling you that this is impossible (we are in the a high tech. industry with lots of clever people, we have plenty at OpenLink but no monopoly over such talent) but NO MATCH means OpenPath was so FAST and OpenLink so SLOW ! Sorry but this is technically impossible to achieve and I am not bluffing ! I can give allowances for a few Nano seconds here and there (I have never evaluated or used OpenPath) but you can never consider our technology slow especially for Informix, NEVER . > 3. Our clients are happy using it. Some of them actually switched from > OpenLink to OpenPath, claiming the latter is more reliable. Some claimed > OpenLink's service is bad. If the customer has received bad service from us then I can understand and appreciate their change of ODBC Driver vendor, this is one of the beauties of commodity products and standards as a whole, we have to deliver QUALITY or get slammed and the QUALITY has to come from all aspects of the relationship with our customers. Now here are a few OpenLink Features that NO ODBC Driver Vendor matches for Informix : 1. Sophisticated Security & Configuration Management via a Rules Engine aka 'Session Rules Book' - This feature allows our product to manage multiple session profiles across numerous ODBC compliant applications, databases, client operating systems, usernames, machine IP addresses, and anything else you want to define. View the technical our ODBC technical white paper : http://www.openlinksw.com/docs/white1/how.htm#The OpenLink Session Rules Book for more information. 2. Scrollable Cursors - We are the only company that has implemented Server Based & Driver Based Scrollable cursors for Informix, this will be available as a wide beta next week on our Web Site: http://www.openlinksw.com The one message I get from your comments is that our service might have been under par on this and possibly other occasions, be rest assured we are continuously striving to improve our support services. I would be interested in some benchmark figures so that we can replicate your observations in house, we just do not take performance claims like this lightly. -- Best Regards, Kingsley Idehen President & CEO OpenLink Software http://www.openlinksw.com Universal Database Connectivity Technology Providers