Re: Apologyze , INFORMIX Miami Support

Well, regardless of how many cases they are involved with daily, everyone should get good support, whether it involves writing an app with fewer bugs or having more support people !!! Customer FIRST, ALWAYS !!!! On Sat, 20 Jan 1996, Mario Estrada wrote: } Hi Informixers! }=20 } I have recently posted some personal comments about the technical } support from the Latin American Headquarters, I have just met the } Engineers at the CALL CENTER in MIAMI, all of them are High Quality } Engineers working hard to solve the large Latin American Continent=B4s } problems. They receive many cases daily most of them are solved in less } than 24 hours, So I feel just bad about what I have posted because now } that I have met them, I saw the great job they are doing there. }=20 } My customer's last problem is now solved, (They Solved it in a Test } Environment), So I just wanted to apologyze here in public, I know=20 } I will continue work with them as a TEAM. }=20 } Regards, }=20 }=20 } --------------------------------------------------------- } Mario Estrada | SISTECO, S.A. } INFORMIX, | Phone(502) 3318116 } Support Department | Fax (502) 3348447 } =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D } The opinions expressed here, are not those of my company. } --------------------------------------------------------- }=20