Re: Informix fix policies

In article <1992May5.030431.7409@informix.com> aland@informix.com (Colonel Panic) writes: >In article <1992May1.214804.22193@mks.com> john@mks.com (John Postma) writes: >> >>I have a question. Can I call up tech support and ask for one of these >>fixes to be shipped to me at no cost to me (except for media cots of-course) >>since I have maintenance on the product?? I develop applications with 4GL { Stuff deleted ] > >Yes, and no. Tech Support doesn't ship product, per se. However, you should >be able to call telemarketing and say, "I own 4GL, serial number XXX with [ more stuff deleted ] >it to you; that's my understanding. Standard shipping used to be free, too > -- I have no reason to believe that it isn't still -- and you have the >option of paying extra for overnight service. No media costs for UNIX products What's all this "I think ..., that's my understanding" Alan, even though you say you don't speak for informix, people see you as somebody from informix. Get up from that chair and find the "official answer" and stop the "I think .., my opinion is" stuff. You're confusing this thread. You already did it with the updates-only animal, like 7 or 8 articles before. And it was somebody outside informix who corrected you. Don't be lazy! Go get the official answer and post it! Anybody can write what you wrote: I think you go here or maybe there. No, you better call yourself to find out ... -- --------------------------------------------------------------------------- Luis P. Caamano | lpc@dickens.com Dickens Data Systems, Inc. | uunet!ddssuprs!lpc Norcross, GA | (404) 242-5991 --------------------------------------------------------------------------- If you think you know it all, you'll stop learning. -myself The more I learn, the more I know I know nothing. -somebody else