Call Accounting/Telemanagement Software

Greetings All, I just wanted to solicit some opinions, comments, or words-of-wisdom about any call accounting or telemanagement software that you may be using. We are currently using Orbitel Call Accounting from Teltronics, as well as "Telecommunications Information Management Systems" (TIMS) from LSU. Both are Informix-based systems which we are running under AIX 3.2.5 and SE 5.0. We are outgrowing both rapidly, and are interested in systems that are more robust and current. Ideally, we would like to see something Informix (or even Oracle) based, where at a minimum, the front-end apps and reports are written in the RDBMS's tools and can be customized for our needs, and phone/extension/authcode data are stored in tables. It would be nice to see something which polls raw call data into tables also. Does this seem realistic? We've been approached by Matsch Systems (MicroFocus-based) and Sunbelt Business Computers (SunDial, Informix-based). Both _appear_ to offer nice packages, but these are only 2 of a 160 companies that provide telemanagement software (according to a vendor list I just got a hold of)! Any info would be appreciated! Thanks, STEVE ____ ___ ________ ________ /_ _] /_ ]/ ______)/ ______) _/| Steve Morrow, Sr. Programmer/Analyst / _/ / / / (____ / /___ _/ | University of South Florida / _/ / / \\____ ) / _____) _/ | Internet: smorrow@dotrisc.cfr.usf.edu / _/___/ / ______/ / / / _/ | Voice : (813) 974-6889 (_________)(________)(___)______/ |______________________________________